Customer Ratings & Reviews
- Model:
- ENVY Inspire 7955e/1W2Y8A#B1H
- SKU:
- 6478251
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Envy Inspire 7955e for its good print quality and ease of use. Many appreciate its overall performance, easy setup, and relatively low noise level. However, some customers have expressed concerns regarding the paper tray's ability to hold paper and the scanning process.
This summary was generated by AI based on customer reviews.
Where’s my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d like to write a review on this printer, but it hasn’t come yet. I ordered it yesterday and paid for same day shipping; it didn’t come! I talked to at least 4 people and one said it will get here when it gets here, and another said it will be here today. Online says there’s one at my Best Buy store. Usually get oodles of updates on orders, crickets right now!
I would recommend this to a friendStay away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever owned. It lasted about a month then it would print 2 pages clear and the rest of them would hardly print at all. I used up more ink and paper cleaning the heads and printing test pages than it actually printed documents. Called HP for a refund and they don't give you your money back. After dealing with their customer service. I am done with HP products all together. Horrible product! Horrible customer service! Never again!
No, I would not recommend this to a friendJunk turns it self off and is not configurable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the worst printer I have ever bought. It turns off after 2 hours and you cannot change it, it is preset. It takes itself offline after it turns itself off for x number of hours and simply turning it back on does NO good. You have to unplug it and plug it back in and then go and turn wireless back on (and yes it is close to wireless router, about 10 feet) I am not even going to take it back, I am going to throw in away so no one else is cursed with it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry to hear that this printer did not fit your expectations. We of course want to offer our customers a reliable and satisfactory experience and I regret that we missed the mark here. I can understand your disappointment.
If you have any other questions or problems, you can always contact us directly. We would love to help you with any issues you might be facing. You can always get help here: hp.com/contactHP
Denise
HP Care
Hp.com/support
BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutly terrible subscription machine you MUST pay monthly or you can't use it not even to make copies WILL NOT ever buy again
No, I would not recommend this to a friendNot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for a while, and then it just stopped printing anything clearly, and now it just prints blank paper. Takes a long time to turn on and get started up. Feels very outdated and not worth the money
No, I would not recommend this to a friendDidn’t work out of the box. Dead on arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer didn't work right out of the box. It didn’t print any cyan color at all and the magenta and the yellow printed pale and the color was weak. After each of 7 alignment and cleaning attempts, the printer displayed an alignment failed message. The icons on the screen attacked to the printer are so small that the only way to launch the alignment and or cleaning is from the app.
No, I would not recommend this to a friendHP ENVY Inspire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to call the Geek Squad for help in re-establishing connection to my laptop twice and am ready to call again for help with the same problem. Have owned this new printer only since June 30, 2023. Have owned other HP printers which gave me no trouble for a very long time.
No, I would not recommend this to a friendWould’t recognize ink cartridges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out, set it up and did all the online account setup stuff only to have it not be able to recognize the ink cartridges that came with it (yes I took the tape off and installed correctly). Returning it tomorrow.
No, I would not recommend this to a friendHorrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud, makes a bunch of unnecessary noise. Quiet mode is a joke. Paper gets jammed every time I print. This thing has been nothing but problems
No, I would not recommend this to a friendNot very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A few weeks after purchase, the printer failed to work and could not be repaired by The Geek Squad. I returned it and bought another HP printer at more than twice the price.
No, I would not recommend this to a friendDON'T BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! By far the worst printer I've ever own. It will not print half the time. I've unplugged it, shut it off, etc. If I want to print two sheets of paper it takes 5 sheets to do it. Just don't bother, buy something else.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly. Your dismay comes as no surprise, considering the device has not printed reliably while at other times has fed paper improperly. I want to help you resolve this situation, so I’ll suggest some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which I suspect might play a role in what you describe. Otherwise, on the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You might also find useful information in a guide on our support site to document feeders that pull through too many pages at once or fail to pick up any paper at all. Find that guide here:
- support.hp.com/us-en/document/c01728503
If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Bad printer dont Buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work wey have ti return it, It shows a failure
No, I would not recommend this to a friend