Customer Ratings & Reviews
- Model:
- ENVY Inspire 7955e/1W2Y8A#B1H
- SKU:
- 6478251
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Envy Inspire 7955e for its good print quality and ease of use. Many appreciate its overall performance, easy setup, and relatively low noise level. However, some customers have expressed concerns regarding the paper tray's ability to hold paper and the scanning process.
This summary was generated by AI based on customer reviews.
the big printer that couldn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well I am sure its great, if it would ever set up.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the process of setup and connection. Your review is brief, but your predicament is easy to understand. I want to help you get the printer installed and working properly, so I’ll offer some resources and information I hope will reach that end.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100402074
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Copier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Copier works great. Great customer service. Quick installation.
I would recommend this to a friendPoor printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Super slow, runs out of ink after 8 to 10 small pictures and the black on the pictures eyes, etc. Come out flat black while the rest are glossy. Really creapy, demon like. I regret buying it, its supposed to be for pictures
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had a bad start with your printer. I can certainly understand why slow print speed, rapid ink use and poor print quality would be a frustrating combination. I want to help you remedy these issues, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains (among other things) instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. If you’re still using the cartridges that came with the printer, this could explain what you’re seeing.
However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. Keep in mind that photos use more ink than text and other prints. Also, how cartridges perform in your own printer varies according to numerous factors, including how dry the air is and how absorbent the paper is.
Finally, I can’t tell from your review what’s causing the print-quality issue you describe. For more input on that – and if you need further assistance with the other issues – I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest headache. Extremely difficult to connect, sometimes it works and then other times it stops working. Not reliable. Do not waste your money
No, I would not recommend this to a friendHP Envy Inspire 7955e wireless All-in-one printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is not working right, when I send a document to print all the words are faded. I checked the ink level and its half full and I still cannot print anything.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has produced prints of poor quality. Your frustration is easy to understand, considering the device has rendered faded text despite having adequate ink in the cartridges. I want to help you remedy this problem. I hope the resources listed below serve that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/ish_4804440-4201223-16
If the problem persists, I suggest that you contact us directly again so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Would use another printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to get the fax set up.dI have tried numerous times, but the fax kicks in before I answer the phone.
No, I would not recommend this to a friendTerrible don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. I have done very minimal printing. 1 page a month if that, and the feeder is not feeding the paper right and now crinkles my documents when printing. Waste of money.
No, I would not recommend this to a friendHP lost me with this
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with ink that didnt make it through the test print. And you are tied to their ink or it will not print. Cant stand the subscription model they are forcing you into.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes you pay to print so many pages. Honestly would not purchase ever again
No, I would not recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. It prints with all different paper
I would recommend this to a friendBad Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this printer for one week. It never worked well. Had new print cartridges in it and black printing was barely readable and in some cases couldn’t read it. Color was totally off and then quit altogether.
No, I would not recommend this to a friendPaper Jams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst piece of junk! The paper jammed the 3rd time I used it and would not print. It jammed minimum of 25 times. I kept removing jams cleaning rollers, everything, and it kept jamming. I have returned it. I would not purchase this model again!
No, I would not recommend this to a friendNew Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer that works with all my computers
I would recommend this to a friendink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problem in findin the item needed for my printer.
I would recommend this to a friendJunk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk! I am wasting my life trying to scan documents. The feed tray won't feed so scanning large documents is a waste of my entire day. This thing is absolute garbage.
No, I would not recommend this to a friendHP Envy 7995e printer does NOT Inspire
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had hp printers and computers for years. This one is a huge disappointment. The ink quality is awful and the machine is extremely flimsy and poor quality.
No, I would not recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I having problem with the printer not printing telling me no paper in the rack. The rack is full.
No, I would not recommend this to a friendWorst printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s stop working in couple months. We tried everything to fix it but no luck.
No, I would not recommend this to a friendThe worst.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer won’t connect to anything - even when following the directions perfectly. The HP app is equally terrible. While I’m sure the printer would work great otherwise, it’s as useless as my dog’s chew toy in printing documents.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Matt.
I’m sorry to learn that your printer has not connected to any of your devices and that you’ve encountered difficulty with the HP Smart App. It’s easy to understand why you’d feel frustrated and put off by this. I want to help you get the device connected and working to your satisfaction, so I’ll offer a resource I hope will reach that end.
I can’t tell from your review why, despite your having followed instructions, the device has not connected like it should. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Geek Squad is scheduled March 8th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to print from desk top computer. Had two sessions with Geek Squad, but I am not able to print. Need help.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Gary.
I’m sorry that your printer has not printed like it should. I can wholly understand why having two sessions with the seller’s tech service without success would be a most unwelcome surprise. I want to help you get the device working like it should. I hope the resource I’ve listed below guides you to that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support