Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3052 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the Envy Inspire 7955e for its good print quality and ease of use. Many appreciate its overall performance, easy setup, and relatively low noise level. However, some customers have expressed concerns regarding the paper tray's ability to hold paper and the scanning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,052 reviews
  • Rated 2 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints slower that I thought it would. I print a high volume of pages because of school and I find myself having a hard time trying to keep ink stocked even with the promotion of ink offered. When I followed the prompts to request for more ink, they sent a email stating that I should receive shipping confirmation on my order with 4-5 days, it’s been over 7 and I have yet to receive a confirmation.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has rendered prints slowly, and that you’ve not received confirmation that your next Instant Ink shipment is on the way. I can easily understand why this would be disconcerting. I want to help you remedy these issues. I hope the resources below guide you to that end.

      First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
      - support.hp.com/us-en/document/ish_2817150-2408088-16

      Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      Regarding your ink shipment, I suggest that you contact our Instant Ink program so we can help you assess and resolve the situation. To reach an online agent via chat or by phone, follow this link:
      - support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2

      If printing speed does not improve to your satisfaction, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my new printer very easy to use. I have always owned a HP printer and this one equally what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer Envy Inspire 7955e

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The color print outs are excellent too! It is faster than my prior HP printers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Network issues

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with it staying connected to the network, but otherwise print function is great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP in unreliable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in July 2023, worked fine for a few months. Multiple issues, it says I am out of paper when I am not. The print is streaking even thought I cleaned the heads. It also says I am not connected to the printer, even though I am hard wired to my PC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer a lot. The Geek Squad came to my house to set it up. Don't think I could do it alone..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my school work! It broke down on me already!! It works now but I dont know for how long!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lovely

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is lovely but the black ink cartridge is small and quickly runs out if you have to print a lot of copies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad Mistake!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, doesn't perform things like feeding documents to scan properly. No duplexer. Very disappointing.item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer good price though it chews through the toner pretty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP ENVY Inspire 7955e

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, Prints photos, faster than the last HP printer I had. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliability!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy, happy with this HP printer. Lightweight, good quality, and is replacing my older model HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses too much ink which is quite expensive. Took a long time to set up even when being assisted by tech support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New HP 7955 Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer doesn't work well with wifi. Had to use cable with desktop to work although it does work with laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast at printing as I expected. The description made it sound faster

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and the app connected it to my other devices at home without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK printer.....with this chip shortage I did not have a lot to choose from. Having no fax and no flash drive sucks.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase this printer1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer did not work. Geek Squad could not help. Returned to store, given a new one which doesn't work. Geek Squad told us to take it back to store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Excellent printing and color. Very easy to learn and app is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Would get again

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom and she loves the quality. The only issue she has is loading the paper.

    I would recommend this to a friend