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Customer reviews

Rating 4.5 out of 5 stars with 151 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the Envy Move's portability, large screen size, and responsive touchscreen. Many appreciate the decent battery life, allowing for mobility and extended use away from a power source. However, some users find the limited RAM and USB ports to be restrictive. The stylish design and good sound quality are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Battery life, Processor speed, Screen size
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nifty!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a novel idea for a portable computer. At first, I wasn’t sure how well it would work as a portable computer with such a large screen, but it’s grown on me and definitely has utility. It’s a cross between a laptop and a desktop that gives you the screen of a desktop and some of the portability of a laptop. I’ve found this especially useful at work. I can use this as my workstation, but if I need to go to another building, or location away from my desk, I can easily bring it with me and still have access to a large, easy to view screen. The legs move in and out of position as you set the computer down on a flat surface and they do a good job holding it upright, but time will tell how they hold up as they seem to be made of plastic and are not very large. The webcam has a sliding cover, and the carry handle is held to the back of the computer by a magnet. It even has a battery, which is a huge plus. You only get about 2 hours of battery life, but the option to move it around without taking the power cord is a huge plus. This is especially useful with the warehouse work I do in that I can have a computer with a full-size screen and quickly and easily move the computer to wherever I need it without dealing with a bunch of cords. I have several workstations setup around the warehouse, and I can quickly go to any of them without issue to conduct some work, mainly audits. The Bluetooth also comes in handy to pair a cordless Zebra 8178 scanner. The hardware is pretty much standard, 13th generation Intel i5, 8GB of RAM, HD screen, webcam, and Bluetooth keyboard/mouse combo. I don’t see any ability to easily increase the RAM, upgrade the hard drive, or replace the battery in the future so make sure it has all the options you need. It has 1 USB port, 1 USB-C port, 1 HDMI port, and there is no memory card slot. I’ve had no issues with Office, Teams, Zoom, OBS studio, DaVinci Resolve, or Adobe Acrobat Pro 2017. Programs open quickly and I can easily switch between multiple open programs. The integrated speakers are nice and give you a good sound and your music collection will sound nice on them, just don’t expect much bass output. Overall, this is a nifty setup. At first I wasn’t sure how I would use it, but the more I use it the more uses I find for it. It’s not as portable as a laptop, but having a large screen in such an easy to move bundle is really nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A cool and unique product with limitations

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is certainly an interesting new product. It takes the known concept of all-in-one computers and adds portability. This is done by giving it 4 hours of battery operation when unplugged, a built-in folding handle, and feet that pop out when you set it down. To finish the portability concept, there’s a pocket on the back to hold its Bluetooth keyboard. Yes, it’s easy to move around and use wherever you wish in your home or office. Since there’s no protection for the screen, it doesn’t seem to be intended for hauling around or traveling. Physically, it’s a beautiful computer with a first-class build quality and a clean, modern appearance. There’s a 23.8” QHD touchscreen that’s bright with excellent color rendition. The B&O sound system is far above what you’d expect, and the keyboard has a good feel and a large trackpad. (I prefer a mouse, and my Logitech BT mouse paired easily.) The built-in webcam is quite good and well-featured and works nicely with Windows Hello face recognition. There are high-speed USB A and USB C ports. In addition, there’s an HDMI in port with a button next to it to switch between computer and monitor modes. For even more ease of use, there are also rocker switches on the sides for screen brightness and volume control. HP put a lot of features on the Move. However, its computing power is modest. My configuration has an Intel I5 1335-U processor and a fast 512GB M.2 SSD, but this power is hampered by only 8 GB of LPDDR5-6400MHz soldered in RAM. That’s minimal to run Windows 11, especially when it’s shared with the Intel IRIS graphics. As I type this review with only Word and my browser open, there’s less than 2 GB of available RAM. If you have the option of buying a unit with more memory, I would do so. This is a machine that’s intended for general home or light office work. For email, word processing, web surfing, and watching videos, it’s great. With onboard graphics and only 8 GB of memory, it’s obviously not intended for intense or demanding programs such as photo and video processing or high-end games. I was hoping to use the Envy Move in my kitchen as both a computer and a TV by connecting a streaming stick, but there was a problem. It streamed TV just fine, but if the stick was left connected, it was impossible to shut off. When sensing something connected to the HDMI port, it restarts from sleep mode or even when shut down. This is a new and specialized product. If you have the desire or need to move a computer around inside your home or office, it’s a great solution with a big and beautiful screen and great sound. You’ll still want to keep your laptop for easy portability from place to place and maybe more power. Even then, with the HDMI input, it can function as a second screen with a laptop. It’s up to you to decide how and if you might make use of the unique feature of the aptly named Move.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great computer

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I wish it had a better graphics card and more RAM, but for the price it isn’t bad. Also, being able to unplug it and move it around and use it wherever makes it even better. The track pad takes a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size
    Cons mentioned:
    Ram, Usb ports
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A Clever Concept, But Execution Needs Work

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy Move Portable is a clever concept. Its intent is to deliver the performance of a desktop AIO with the portability of a laptop. Unfortunately, I didn't think it did either very well. As far as specifications, the 13th Generation Intel i5 processor is quite capable, but in this system, it is paired with only 8GB of RAM. The 512GB SSD is adequately sized, and the QHD display is large, bright and crisp. I even took the HP Envy Move outside on an early Autumn sunny day, and the display was quite good, even at 3/4 brightness. Sound from the B&O speakers (underneath the display) is very good and has ample loudness. The right side of the unit features an HDMI in port (along with an input selection buton, so the display can also be used as an external monitor), a barrel power port, the power button, and brightness adjust toggle. The left side of the unit houses a USB-A port (charging + data), a USB-C port (charging and data), and a volume adjust toggle. The system also has a nice integrated camera with a privacy slide, which is located at the top center of the unit. The HP Envy Move has an integrated handle with a magnetic catch on the back of the screen. This keeps the handle nicely secured when not in trasport. The handle does have good feel and it is not flimsy. The feet on the bottom rotate out of the way when the unit is lifted up and settle confidently in place when the unit is set down. Equipped with a bluetooth keyboard and integrated trackpad, there is a pocket on the backside of the unit for storage during transport. Execution of the portability is quite efficiently done. I used the system for about a week, mainly for audio and video digitization--taking old records, VHS and cassette tapes and converting them to MP4 and MP3. The portability of the system allowed me to take it to analog devices (turntable, cassette player, VHS player) instead of the other way around, which was quite convenient. I was able to get about 6 hours of run time off the battery. The system overall performed well, but admittedly what I was using it for was not overly taxing. Unpackaging the HP Envy Move was nothing short of a disaster. The protective wrap around the unit did not come off easily at all and I wound up shredding the whole thing. It was very aggravating. There are a lot of shortcomings to this unit that make it hard for me to recommend to others. As I mentioned before, the 8GB of RAM is a bit stingy. I don't know if I can open the system and upgrade the RAM or if it is soldered in--that is something I will need to investigate more. But if the system is supposed to be the best of both a desktop AIO and a laptop, 8GB of RAM really limits the productivity of multiple applications running simultaneously. In addition, there is a severe lack of ports. There is no HDMI out and only one USB-C and one USB-A port. Again, for a desktop AIO, this is woefully short and for portability--the same. In my opinion, a big miss here. Most AIOs have ports on the back of the unit. On the HP Envy Move, there are none. The included keyboard / trackpad combo is very awkward because the trackpad is located to the right of the keyboard. It is large, but unnaturally placed, especially if you are used to a laptop setup, where the trackpad is beneath the keyboard. Even after a week of use, it is still quite a clumsy setup for me. And what abut left-handers? I would have preferred a keyboard without a trackpad and a slim mouse intead. They still would package just fine in the integrated pocket. The last shortcoming I found was the lack of a carrying bag. When toting around the HP Envy Move, the screen is either going to bounce against my side or it is going to be exposed to whatever I brush against. The screen is easily going to get scratched or damaged during transport. Overall, the HP Envy Move has some really neat features. Having a full portable system with a large screen will appeal to many consumers. However, the lack of ports, limited RAM, and a clunky keyboard / trackpad combo prevents this otherwise cool concept from being considered well executed.

    No, I would not recommend this to a friend