Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- |
- SKU:
- 5962000
Customer reviews
Rating 4.5 out of 5 stars with 6362 reviews
(6,362 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went well. It went well. It went well. It went well.
I would recommend this to a friendRated 5 out of 5 stars
Best Choice for my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had been spending hundreds of dollars per year in ink. Now we get the ink we need for $5.00 per month!!!
I would recommend this to a friendRated 2 out of 5 stars
Unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, worked great for 5 days then stopped working completely. All lights were flashing, touchscreen was distorted. No phone # available to speak to an actual person, only a robot via chat online. Started working out of the blue 2 days later.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear your printer was easy to set up and has worked great for much of the time you’ve had it, I’m sorry to hear it stopped working for two days and gave confusing and distorted signals. I can understand why that would be unsettling, so I’ll offer some resources and information I hope will help.
From your review, I can’t tell what caused the lights, distorted screen and inoperability, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
Good printer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this printer for our treasurer at the fire department we volunteer at and it has worked great.
I would recommend this to a friendRated 5 out of 5 stars
Nice printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so good and love the pictures it provides and it’s so easy to work
I would recommend this to a friendRated 5 out of 5 stars
very needed replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old printer we had lasted a long while and i hope this lasts the same length of time
I would recommend this to a friendRated 5 out of 5 stars
Kelvin
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer ever. will definitely recommend to anyone who is interested.
I would recommend this to a friendRated 5 out of 5 stars
great printer for the crafty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item is great if you are using it for art purposes can work on many type of paper
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our family is very pleased with this printer. It is well worth the money paid for it which was reasonable.
I would recommend this to a friendRated 4 out of 5 stars
Wireless function does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second wireless printer. The first one worked, cannot get this one to print wirelles.
I would recommend this to a friendRated 4 out of 5 stars
Nice when I can get help setting up to print.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been unable to print because I am not sure if I set it up right.
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this printer, but it doesn't have alot of features like some of the other models.
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate was terrible rude and not helpful. He kept pushing a printer I didn’t want.
I would recommend this to a friendRated 5 out of 5 stars
Great for home printing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this wireless printer and the quality of the images printed. It's a good home printer.
I would recommend this to a friendRated 5 out of 5 stars
Nice printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I had, when I changed networks. The activate didn’t seem to load the driver. Second attempt it did!!!!
I would recommend this to a friendRated 5 out of 5 stars
No tech skills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was so easy to set up. I didn’t even have to call geek support!
I would recommend this to a friendRated 4 out of 5 stars
unloading small ink cartridgesd woud not click in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dificult to"unpack and operate as had no cable or instrucction
I would recommend this to a friendRated 4 out of 5 stars
Great Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and nice price for the item at the time of purchase!
I would recommend this to a friendRated 5 out of 5 stars
a great printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like because it only has two inks to change, one black and one color, not five that printer have!
I would recommend this to a friend- Pros mentioned:Print quality
Rated 2 out of 5 stars
Lots of issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont even know were to start. Looses connection constantly. Stops printing half way thru pages. Very inconsistent. I can say that when it does print, its great but Im just tired of having to uninstall and re-installing to get it to work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has failed to maintain a reliable wireless connection and stops printing unexpectedly. It’s easy to see why those issues as well as needing to reinstall the printer frequently would be quite exasperating, so I’ll offer some resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find user manuals, how-to documents, software updates and troubleshooting guides specific to your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073120
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support








