Customer Ratings & Reviews

Had a problem with printing photos. No instructions were included. Had to go on the internet to figure out how to print photos. Very inconvenient

This printer lasted one year and one day. One year warranty. HO support site is the worst I have encountered, which says a lot in today’s world of poor quality websites. Planned obsolescence has taken on a whole new level of precision. Guaranteed to fail one day after warranty. HP sucks. I will never purchase from them again. Of course there is no human being to talk to. Must be in warranty to answer phone. CATCH 22 !!!!!! Run from HP as fast as you can

I love the look of the printer. Its simple and not big and bulky. The wireless NEVER stays connected. Wireless was a must for me. Now everytime I want to use it I have to restart it and hope for it to work the first time. Homeschooling is stressful enough, this was supposed to relieve some of it. For me it defeats the purpose. I want to print from anywhere, anytime.

Good printer, but it is hard to change the ink cartridges due to the heavy lid. Also it is a challenge to make the printer not be wireless.

I print every few weeks or so. Not every day or every week. My old printer was there for me when I needed it, but eventually all things break down, so after looking around and reading reviews, this HP printer seemed like a good choice. HOWEVER, unlike my old printer, if I go a few weeks without printing anything, the color cartridges dry out, and even register as going empty on the display screen, no matter how much I try to run the cleaning program. I even had store employees tell me that this particular printer needs to be used on a regular basis to keep the cartridges from going dry; I really wish I had known that before purchasing, I would have purchased a printer better suited to my needs. Because I am now stuck with a printer that pretty much only prints in black-and-white when I randomly need a printout, I have to reluctantly give this item a low score. Hindsight is everything.

I could never get the Wifi to work correctly so I had to use a cable but it still works great

I’m sure most printers are the same, but this one seems to use a lot of ink, I don’t print a lot and it seems to run out about once a month.

NEEDS TO HAVE ALL SOFTWARE WITH IT HAD TO SPEND 43.00 EXTRA FOR GEEK SQUAD TO INSTALL OVER 3 WEEK WAITING PERIOD FOR THEM

Very disappointed in this printer. I've had it less than two years but have had problems with it printing what is shown in "print preview" from the beginning. It only prints out a portion of a document or photo. I purchased it to replace the previous HP printer doing the same thing. Will never purchase another HP printer.

overall works as expected. not impressed with the app though that could use some work but for a cheap printer it does the job

This is a compact device that Copies and scans in color. The best resolution on the scans is not that clear, but it gets the job done.

Print quality is fine but ink runs out too fast. Ink cartridge replacement is a scam. Do yourself a favor and buy a laser printer.

Would not purchase again. Every time it sits idle for awhile it makes terrible noise when “waking up”. It’s like the alignment is “ off”. The paper lines up opposite of all printers I’ve ever owned. Took a couple times before I realized the paper lines up opposite ends than most. It’s a cheaper version of other HP.’s I’ve owned. I only bought it as it was on sale. I’d rather spend more and maybe will try another brand. My last 2 HP didn’t even last 14 months. HP tech were no help

I thought this would be better then my old house printer for heat transfer photo designs but it's average. I would spend extra money on it. It's a basic printer

I have the printer. Sales person was good. I can not get it to work. Went in to get help. They told me to call the Geek Squad.

It was not an easy set up. I don’t know if it was a medicom thing or something else. I had to have an outside source set it up

Decent printer only Had what seemed like to many issues Home use, It should have lasted a little longer than it did ... less than 2 years

Somewhat dissatisfied with this printer have had to uninstall several times software and reinstall with different issues latest will not copy when set to that setting have to push off button then it reboots and finally allows to print a copy, the other thing last printer made it a year with minimal home use then failed resulting in this purchase and of course ink cartridges from prior no longer any good tossed out next printer may not be HP

I replaced an envy 4500 with this and I am a little disappointed in how noisy It is and it is not as fast at printing than I expected but price seemed good

It works fine out of the box. I just try to forget that I’ll need 75$ worth of ink cartridges every month or so. It’s super duper ridiculous that it holds only 50 sheets of paper. Welp, as I was typing this my wife informed me it just fell offline. I guess It’s time we all just acknowledge and accept that these things are just disposable.