Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- |
- SKU:
- 5962000
Customer reviews
Rating 4.5 out of 5 stars with 6362 reviews
(6,362 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It’s a printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine out of the box. I just try to forget that I’ll need 75$ worth of ink cartridges every month or so. It’s super duper ridiculous that it holds only 50 sheets of paper. Welp, as I was typing this my wife informed me it just fell offline. I guess It’s time we all just acknowledge and accept that these things are just disposable.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has used ink so rapidly and has failed to maintain a reliable wireless connection. I can understand why this would be a frustrating combination, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If any problem persists, I recommend that you reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Rated 3 out of 5 stars
printer works great ,easy ink install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been 5 stars if not for terrible set up instructions.whatever happened to a instruction book that you can read,not just pictures
I would recommend this to a friendRated 3 out of 5 stars
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a good printer but having problems with the paper tray and HP hasn’t gotten back to me.
No, I would not recommend this to a friendRated 3 out of 5 stars
Clunky SW
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this because I didn’t like the software it forces you to install. It also did stay on my network reliably.
No, I would not recommend this to a friendRated 3 out of 5 stars
Lots of features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a bit of a challenge. Using some of the features are not as intuitive as I would like. Our last HP printer was better on those 2 points.
I would recommend this to a friendRated 3 out of 5 stars
have not been able to sign on for instant printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble learning how to use this printer. More complicated than Canon printers. Not real pleased with my choice. Sorry
No, I would not recommend this to a friendRated 3 out of 5 stars
cheap, plastic, dont drop it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does lots of things, takes a lot of time to get set up, and running, not crazy about instant ink, get out of my machine, nosey Rosey.
No, I would not recommend this to a friendRated 3 out of 5 stars
Black cartridge hardly worked for us
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black cartridge hardly printed couple of papers before it stopped working. The color one came to rescue.
I would recommend this to a friendRated 3 out of 5 stars
waiting to see
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to say since this is the third time I have had problems or replaced the printer. We shall see what happens this time
No, I would not recommend this to a friendRated 3 out of 5 stars
Hard to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me a long time to get set up so I could print off laptop. Did upgrade on iPhone and could not get printer connected to laptop.
No, I would not recommend this to a friendRated 3 out of 5 stars
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when connected wireless or hard wired. But has a tendency to lose connection.
I would recommend this to a friendRated 3 out of 5 stars
Okish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but still having issues with the print from mobile feature unless we're on the same network.
No, I would not recommend this to a friendRated 3 out of 5 stars
NOT EASY TO USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS HAS NOT BEED AN EASY PRODUCT TO USE.. IT WORKS FINE FOR NORMAL COPY BUT TRYING TO SET FOR PHOTO PAPER IS A PAIN AND WASTE MANY COPIES TRYING
No, I would not recommend this to a friendRated 3 out of 5 stars
HP Printer Envy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced my other printer -- so hope this works ok--the other printer did not print right and rollers would grind
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice that I can print photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a good printer however there are issues. I only can print from my IPad, not from my laptop. I need to contact HP for a resolution.
I would recommend this to a friendRated 1 out of 5 stars
Huge problems getting set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works fine with I pad and I phone but will not connect with our computers at home over the wireless system. Computers see the printer but show it as off line. When you try to correct, you are told that you are missing the correct drivers but after repeatedly downloading what HP shows as the correct drivers and running their trouble shooter, still no go. At this point our work around (until we junk it and try something new) is to email documents to our phones and print them that way
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that the printer is not connecting to your WiFi system. I hope to be able to help.
You might have tried most of the solutions found in this set of online instructions, but often using the 'Print and Scan Doctor' helps with a lot of problems, There is also a note at the bottom of the page about compatibility problems that might be applicable: support.hp.com/document/c04249080
If those steps don't help, please contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
- Pros mentioned:Print quality
Rated 2 out of 5 stars
Looks great sounds loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality seems great. Especially photos but it is very loud. So depends on what matters right?
I would recommend this to a friendBrand response from HP Team
Posted .Hey there,
While it's fantastic to hear that the print quality has been solid, I'm so sorry to hear that the printer itself has been so noisy! This certainly shouldn't be happening and I can imagine how disruptive it must be. With that said, I hope I can help with a suggestion or two.
First off, I'd like to clarify something about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I recommend placing the printer on a padded surface to muffle the vibrations that occur.
If the suggestions I've provided fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Rated 3 out of 5 stars
GRETA FOR PRINTING PICTURES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THE FACT THAT IS ALL IN ONE BUT IT IS VERY SLOW, I WISH WAS A LITTLE FASTER AND NOT SO DELICATE BUT FOR THE PRICE IS A GOOD PRICE
No, I would not recommend this to a friendRated 3 out of 5 stars
webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.logitech webcam has not been used yet but was easy to install and fits just right on the monitor.
I would recommend this to a friendRated 3 out of 5 stars
Good printer fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation software would not load. Needed the assistance of the geek squad to load driver software. Once up and running, everything runs fine.
I would recommend this to a friend








