Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- SKU:
- 5962000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked ok until the factory-installed ink cartridges ran out. I then replaced them with HP cartridges. The printer made me reinstall the color cart. about 8 times before it stopped giving me an error message. I then tried to set up for scanning and now after 20+ tries the black cart. is still not being recognized. I can't print, and I can't scan. This has been the biggest waste of money I have ever put into hardware. I tried to get help online and the virtual guy said I couldn't return the product because I bought it online. I almost got to chat with a real person,but they just disappeared and there I was stuck with virtual useless guy again.
No, I would not recommend this to a friendGood printer fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation software would not load. Needed the assistance of the geek squad to load driver software. Once up and running, everything runs fine.
I would recommend this to a friendWorked great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great when I first got it. Now all the printing is wavy. I bought protection in it so I’m going to have to bring it to get fixed
No, I would not recommend this to a friendPrice exceeds the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey for what we got. Not that much of an improvement over the $99 3520 version but nearly double the cost.
No, I would not recommend this to a friendInk dries out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I don't print enough to keep ink fresh and it fries my printers, hp, brother, all of em. Guess I'll have to go laser.
No, I would not recommend this to a friendYou get what you pay for....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY disappointed in this printer. I was going to return it. I had a much better model before and it was crummy too, that was returned! LOVED my old Cannon but they did not have any. With the choices I had at the time, I just grabbed this. The touch screen stinks. I had to CALL HP, after an hour of them babbling asking me if I'm enrolled in insta ink WHO CARES.......Just to find out how to clean nozzles. Yes simple things are not in the books. It still prints with LINES through it. But after close to 3+ hours yesterday I don't have the energy. DO NOT BUY THIS!!!!! The support is sadly bad.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry about the disappointing experience you've had with both the printer and support so far. We always aim to deliver much more reliability and efficiency in both regards, so I regret that we fell short. I can imagine how inconvenient it is to receive prints with lines each time, so I'd love to see how else I can help.
As it sounds like these lines are linked to a print quality issue, what I'd recommend is following all of the steps in this improvement guide: support.hp.com/document/c05551101
If this doesn't provide a resolution, I do hope that you'll consider reaching out to us for support one more time. We would be grateful for an opportunity to make this right, so please don't hesitate to give us another call.
Chelsea
HP Care
hp.com/support
Soso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a slow printer and we have had some problems but thats what i expect when im the only one who knows how to use it
I would recommend this to a friendGood print quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good print quality, the downside of this printer it gets "out of paper' error a lot, even with paper in holder
No, I would not recommend this to a friendPrinter already dying.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially this printer worked great but now when I try to print a document it sounds like it is dying. This is for a home office and only gets used maybe once a week so I expected it to last longer. Very disappointed that already I have to look for another printer (wish I could return this one).
No, I would not recommend this to a friendImpossible to set up with new Mac OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after reviewing which printers are compatible with Mac OS Catalina... suffice it to say between myself (somewhat technically savvy) and our (paid) AV expert, we still could not get printer to recognize our wifi (despite wifi name showing up during the HP setup process). I have not been able to get anyone from HP to help me. So as of now—it is a huge waste of money!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer would not connect like it should, and that you’ve not been able to reach a support agent. I can understand why that would make for a very frustrating experience, so I’ll offer some resources and information that I hope will help.
I can’t tell from your review why your printer would not connect to your computer, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Works great after difficult set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great after difficult set up. Print subscription confusing as well. Scanning wirelessly was a challenge.
I would recommend this to a friendNot all I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t print well on large photo paper. Also takes a while to print color. Have to use app to print wirelessly, no air print.
No, I would not recommend this to a friendOk for minor printing projects
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi is a great attribute for this printer. Printer itself is very slow. Would upgrade to another printer if I had the choice
No, I would not recommend this to a friendprinter not for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned printer was not user friendly could not get it set up for use may just be that needed more help with setup
No, I would not recommend this to a friendUses ink fast
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer since it was wireless but it goes through ink way faster than my old printer which I’m not liking!
No, I would not recommend this to a friendHP 7155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really great but good for children using for school.
I would recommend this to a friendBummed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got product in September it was easy to set up and was doing great through October and November. then the quality of printing started to go down in December and now it wont print words correctly or pictures correctly. The pictures of lines in them and so do all other documents. We have run all cleaning options on the printer and they have not helped.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer is rendering prints of poor quality. I can certainly understand why that would be a tremendous disappointment, so I’ll offer some information and resources I hope will help.
I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c05541385
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Kacper
HP Care
hp.com/support
Ok Wireless Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works ok but very hard to set up. Had to use support and pay for it. Can't seem to get the scanner working.
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has not yet got it but working towards and understanding the product. Will definitely love the quality
I would recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really think this is not nearly as good as my old hp printer! The page catcher does not come out..its bulky ..I just don’t like it.
No, I would not recommend this to a friend