Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- SKU:
- 5962000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Would be a good printer if it we're reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one stopped recognizing the photo paper tray after 2 weeks and had to be returned. The second one did not recognize the black ink cartridge so was not working right out of the box. Seems poorly manufactured.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Sorry to hear of your difficulties with both printers. I understand how frustrating it must have been.
If you haven't already, I'd recommend contacting HP Support by phone for assistance with the setup cartridge: http://hp.care/2nbNQFi
Mary
HP Care
Okay Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the ENVY 7155 definitely had an attractive price point, the slow prints and poor print quality leave much to be desired.
I would recommend this to a friendA little slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes the printer a while to respond to commands on the touch screen. It was also rather difficult to connect it to the network.
No, I would not recommend this to a frienddirect wireless doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any trouble connecting any device to my computer. But it has taken many tries to even get one computer to do the direct connect, but when finally connected I can't scan, only print. And to boot, it drops the connection to the first computer when I try to connect to a second. It says you have 30 seconds, but you have about 5 seconds to enter the code, which can't work when the printer is in another room. With a partner, it connects after multiple tries, and then drops the first computer. I'd return it but I disposed of the box.
No, I would not recommend this to a friendPrints very very well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes refuses to respond to directions from my computer. Has to be reset online. Frustrating!
I would recommend this to a friendExcellent for photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it does not have a multifeed apparatus, it is just right for copying and printing and my taxes came out great!
I would recommend this to a friend7155 HP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked well after having to hire Bestbuy to come and figure out why It would not print
No, I would not recommend this to a friendOk printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this based on the outstanding reviews and A great sale price. Sadly it didn’t fit my needs. I was trying to replace an older hp printer that looses connection with Apple I devices. I had a very difficult time setting up this printer- it took forever. Finally got it going and it wasn’t any better than my old one in terms of staying connected. Does have some nice cool features. But I did return.
I would recommend this to a friendBrand response from HP Team
Posted .Hey Susanne,
I'm really sorry to hear that the printer didn't fit your needs! The setup process definitely shouldn't have been so difficult or time-consuming, so I can imagine that was quite disappointing. While it's unfortunate to hear that you ultimately returned the printer, I'm glad that you were able to do so without issue.
Despite this printer not working well for you, I hope that you'll allow us an opportunity in the future to help you find one that better suits your printing needs. We would love a chance to make things right with the quality experience that we intended on providing from the start.
Chelsea
HP Care
hp.com/support
Good options/ ok printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I talked with a store associate when I chose this product. I’m only 50% happy. Easy set up. Print quality of pictures not so much.
No, I would not recommend this to a friendtop snapped off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.flimsy hinges, plastic - broke right off when I lifted the lid. Took it back. Got another printer.
I would recommend this to a friend- Pros mentioned:Print quality
Hell wireless printing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works quality of printing is great but it is extremely glitchy when it comes to wireless performance. It always says is offline when is not, have to open paper tray and close for it to finally print. Sometimes it needs to be uninstalled and reinstall for it to work
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm so sorry for the inconveniences this printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how upsetting this is. I would love to help remedy this for you, so let's see what we can do.
If you use Windows, I would recommend you download and run our Print- Scan- Doctor. This program identifies problems and then solves them automatically. To find this diagnostic tool, search the Internet with the keywords ""HP Print and Scan Doctor"". A link to this tool should be at the top of the search results.
If you are using a Mac, this document will help you to solve the problem of printer connection. We cannot currently list direct links here, but you can find this guide by searching the Internet for ""HP Support c04249334"".
Remember you can contact us for support at any time. Find our official support site by searching the web with keywords “HP Support.” We would always love to help you with any issues you might be having with this device
Denise
HP Care
Goes through ink really fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works well but for a college student who has to print stuff a lot it is not budget friendly.
No, I would not recommend this to a friendPrints good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem connecting to WI Fi ,computer to printer. OK now. Pictures are not as good as Advertised
No, I would not recommend this to a friendnot easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a present no instructions hard to add to my computer no customer support
I would recommend this to a friendNot a great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one replaced another Envy that I had for 2 years until it refused to print any longer. The copies that this makes are not crisp and clear as the old printer, which was a comparable model. I will deal with this until it no longer is any good, but there must be better printers out there. I just haven't found them yet.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm so sorry to hear that you've had a disappointing experience with the printer's print quality comparing it to your previous printer. It's always our intention to provide the best possible quality, so I regret you feel that we didn't deliver here. I can fully understand your disappointment and I'd really like to see how I can help resolve this.
To resolve the poor print quality issue I would recommend making sure that you go through every step in the document listed below before the next time you try to print:
- Poor Print Quality Fix: support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073120/document/c05541385
Afterwards, I would recommend trying our "Print and Scan Doctor". This is a free tool that can diagnose what kind of issue you are dealing with and provide a solution for it. To access this tool use the link below:
- HP Print and Scan Doctor: support.hp.com/us-en/topic/printscandoctor
If the issue persists, please contact us for support. We'd be more than happy to troubleshoot this further with you. You can get in touch anytime via your preferred method here: support.hp.com/us-en/contact-hp
Hope this helps!
Kacper
HP Care
hp.com/support
Title of what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult for a dinosaur like me to set-up. I prefer plug and play. Took two days. Still do not know how to use all its features. The black ink cartridge did not work. Best Buy cannot replace it. Have to wait for the Instant Ink order to arrive (Est 10 days). Can't judge print quality until replacement cartridge arrives.
No, I would not recommend this to a friendNot good for all media types
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to print on stickers and card stock , it was recommended to me by a Best Buy tech. I bought it and it didn’t work for those media types, called hp support and they also verified this printer wasn’t for card stock or sticker paper. Will be returning , also the printer froze a lot on me when trying to use the smart blue tooth option.
No, I would not recommend this to a friendPretty good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe should have spent a little more to have better copying options. Toner is cheap that’s a plus. Seems a little flimsy.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is fine but an instruction book would help vs having to go on line.
No, I would not recommend this to a friendStuck on the same screen too much
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay printer... I'd purchase a different one though. It constantly tells me the paper tray is open when it's not. I have to open it and almost slam it shut a few times before it reads that it's closed and full! SO FRUSTRATING! If someone reads this review and knows whats going on with my printer PLEASE LET ME KNOW! Thank you!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has continued to display an error message without explanation. I can understand why frequently seeing an indication that the paper tray is open when in fact it is closed would quickly become frustrating. With that in mind, I’ll offer a resource and some information I hope will help.
I can’t tell from your review what’s causing this issue, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support