Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- SKU:
- 5962000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Printer setup is po orbit prints well finally set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great but disappointed with set up for wireless. A number of steps.
No, I would not recommend this to a friendHP Envy printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does it's job. The color print messes up on occasion. Mostly use it for black and white printing.
I would recommend this to a friendHP Photo printer, scan & copy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some printer Validation issues initially, but the product has all the functions I am looking for and it works well.
I would recommend this to a friendInk didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink came with the printer didn’t work I had to go out and buy a new one to replace it
No, I would not recommend this to a friend- Pros mentioned:Print quality, Wireless
Wi-Fi Connected Printers Have Come A Long Way
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works best as a wireless accessed device. A lot of the features are not available if connected to a PC with a USB cable. You can set this thing up with an Android or Apple Smartphone or any Wi-Fi connected PC or MAC. You visit 123.hp.com and go from there when setting up the printer. You also visit 123.hp.com from computers and smartphones to setup your connection to the printer and get software/apps to help you use the printer. Can setup an email address to simply email documents or photos to be printed by the printer. My wife setup her Google Drive as a "Printer App" on the printer, and you can print documents/photos directly from Google Drive at the printer if you wish, but it would be easier to do from a computer honestly. But the Google Drive setup does let you scan to Google Drive directly from the Printer Screen or through PC/phone Apps, which is the best use of the Google Apps integration. It does automatic double-sided printing, which I really like. The scan/copy function works well locally at the printer, and you can do basic scan to email as well. You can setup to use a ink-subscription based service with a monthly fee to print X number of pages a month, with a set overage fee for above that, and rollover pages that go to the next month. Think slightly older cell phone plans in concept. Can print photos and documents from the smartphone app. Only fancy feature I couldn't get to work was the HP Print Bot integration into Facebook Messenger, which would allow you to chat with the bot and print things from Messenger. It won't recognize the email name of the printer. All in all this works much better than any Wi-Fi or networked printer I have ever used. Prints nice photos too.
I would recommend this to a friend Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I opened the box . The top part of my printer came off and won’t come back on .
No, I would not recommend this to a friendUsed to print 35 mm slides
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speck under glass showed up on prints. Would not always copy full slide if dark image was on lower half of slide.
No, I would not recommend this to a friendNot happy with printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer but when I print something from my computer it only comes out in black & white. Never had a computer that didn't print in color from the computer. If I print from a color document, it comes out in color but anything in color on my computer only prints out in black & white. Very disappointed in this machine.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Barbsie.
I'm sorry to hear that your printer has not printed all print jobs in color like it should. It’s easy to understand why the inconsistency you describe in color vs. black-and-white printing would be quite confusing and eventually frustrating, so I’ll offer some resources that I hope will help.
I can’t tell from your review why your printer is performing like this, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Would Not Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had returned this printer. Or, better yet, had not purchased it to begin with. There is a problem with the printer tray which causes message to come up after every use saying check printer. The tray doesn't fit well. Have seen others looking for solution. Haven't been pleased with picture print out as well. Was a cheap purchase and I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear about these problems with the printer's tray. I can imagine these error messages have been quite inconvenient, so I want to make sure we get this resolved for you.
The first thing I'd like to mention is that HP printers generally have a 1-year warranty from their date of purchase. You can make use of it to arrange for a repair or replacement, as long as your warranty is active. To verify this, you can visit this link: support.hp.com/checkwarranty
If your printer is indeed under warranty, I recommend contacting us for support. We'd be more than happy to discuss a possible repair or replacement. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process a bit, you can gather this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Chelsea
HP Care
hp.com/support
bougt it for office work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ink after 100 pages is gone , a lot of ink will be used , so alot of money on inks now
No, I would not recommend this to a friendgood not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to install - still not fully installed all the way - you have to install the printer, then you have to install the copier, and then the scanner and so on. I miss the plug in and the machines talk to each other and installs - the part i have installed work fine =, just do not have time to install all the rest
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I am so sorry the installation process has been difficult. I can imagine the disappointment at hitting roadblocks that prevent you from fully installing the printer. So, below is some information I hope will help you complete the setup and use all the printer’s features you anticipated in the purchase.
First, you can access a setup tutorial as well as troubleshooting guides, user manuals, how-to documents and software updates for your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119.
If you need further assistance, I suggest that you reach out to us on our main support site so we can help you assess the situation and work through any necessary troubleshooting. Visit this link and start by getting help from a virtual agent:
- support.hp.com
Tony
HP Care
hp.com/support
Broke within a year
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was good until the cartridges stopped working. Ordered new ones and still wouldn’t work.
No, I would not recommend this to a friendNot for Photos
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good document printer, but not really a good photo printer. Also, very noisy.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Prior Owner
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst piece of equipment ever. Impossible to maintain connection via USB. It works then doesn't work. Can print from computer yet cannot scan TO computer. Worthless.
No, I would not recommend this to a friend the wireless part is OK unable to connect to compu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told when I bought it that I could connect it to my computer using a USB cord. To this day I am having a problem. It keeps telling me that its unable to pick the proper software to install that its incompatible. What am I supposed to do. It says it doesn't recognize my computer Its a windows XP
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected like it should. I can easily understand why seeing messages indicating the printer cannot find compatible software to install would be puzzling as well as frustrating. With that in mind, I’ll offer a resource and some information I hope will help.
I can’t tell from your review what software issue is at hand or how to navigate it, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware, basic support and ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
It will get by in a pinch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a quick substitute for the printer I wanted. Not meant for office use.
No, I would not recommend this to a friendHP error
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for nine months then refused to feed paper
No, I would not recommend this to a friendDo not buy this - does not print full text
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer with instant ink. Well it looks good when they advertise but the product does not work. More than product the HP help desk is worst. Online medium does not have knowledge or ability or access to help and it took them 12 hrs of discussion over 5 days to understand the issue. Printer printing half characters and replacement ink which was solution from HP, never got registered and never worked. All troubleshooting is only directed to make customer frustrated. Wrong choice of going to HP, throwing this in dumpster as even within warranty they are not replacing it.
No, I would not recommend this to a friendPrint cartridge jams
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print cartridge jams often. I am hoping to return through the warranty.
No, I would not recommend this to a friendGreat choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but sometimes you may have to fix settings, prints slow but other then that good product
I would recommend this to a friend