Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- SKU:
- 5962000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Usually like hp printers however this one not.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is terrible to set up. Took way to much going back and forth and finally had to use print doc. Then they recommend instant ink but it is required by printer. Still tells me it cannot scan without online set up everytime I do a scan. Pretty unreliable for hp.
No, I would not recommend this to a friendInconsistentcy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t print all the time, but when it works, it is awesome!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. I’m glad you like your printer’s print quality, but I’m sorry to learn that it has performed inconsistently. I can’t tell from your review precisely what issues you’ve encountered or why it hasn’t worked reliably, but I’ll nonetheless direct you to some resources that I hope will help you improve things.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties, which I suspect might be contributing to what you describe. Otherwise, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the inconsistent performance persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Why?!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this printer. I would not purchase this brand again nor would I recommend this to anyone. You literally have to log in to the printer for every print job. This is absolutely redicilous and I plan on throwing in the trash. I would not even sell it to someone else.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use many HP printers. If you don’t use 7155 printer for a week or two the cartridge drys out. The ink does not last long at all. Purchase different model and you will be happier.
No, I would not recommend this to a friendGood paper printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses a lot of ink and the photos didn't come out as well as my research projected.
I would recommend this to a friendNot buyer friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with no owner’s manual, has no option of a dvd for program installation and has no phone number to call for product questions. I am elderly and feel the company doesn’t make an effort to accommodate buyers who are not as tech savvy. I returned it and won’t be buying any more of their products.
No, I would not recommend this to a friendBrand response from HP Team
Posted ."Hello,
I’m sorry to hear that this printer couldn’t meet your expectations. We of course always strive to offer our customers a reliable and satisfactory experience and I regret that we missed the mark here. I hope you could return the printer without further issues.
Please give us another chance to convince you of the quality of our products. Contact our customer service to get additional support in choosing a printer that closer fits your needs. We would love to help you. Find our official support site by searching the web with keywords “HP Support.”
Denise
HP Care"
Doesn’t keep ink stored.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hardly use this printer and when we need to the ink print head doesn’t print full ink. Prints as if it is low in ink but all ink indicates 3/4 full. Bought new ink and maybe printed 10 pages before doing the same thing again. Very poor quality printer
No, I would not recommend this to a friendDoesn't work on wireless!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been successful in getting printer to print on my wireless network.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Nate.
I’m sorry to hear that your printer has not connected wirelessly like it should have. Your review is relatively short, but your frustration is clear – and understandable – so I’ll offer some resources and information I hope will help.
To access a setup tutorial for your printer, as well as user manuals, how-to documents, troubleshooting guides and software updates, follow this link:
- support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073120
You can also visit a page on our support site that has diagnostic tools for various tasks and problems, including setup and connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need support, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Piece of trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in July, it is October and it's toast! It no longer prints, even simple docs. This printer did not see heavy wear at all! Did not print any pictures. I haven't even replaced the ink cartridges yet and they are half full.
No, I would not recommend this to a friendI hate this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever purchased. It gives you error messages practically every time you print. Then you have to reload either paper or adjust cartridge. And then end your print job and start over. I am thinking of returning.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been so problematic. I can clearly see why getting repeated error messages when you print and needing to tend to various printer locations would quickly become exasperating. With that in mind, I’ll offer some resources and information I hope will help.
First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various problems. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need support, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Printer fail
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an okay printer but could not hook it up to school WiFi. Wanted it for my classroom.
No, I would not recommend this to a friendUnable to install successfully, returned to BB.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to install. Returned for refund and bought an Epson printer instead
No, I would not recommend this to a friendHaving trouble getting it to sync with my laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this printer hard to use difficult to sync to computer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is not connecting to your laptop like it should. I can understand why that would be puzzling and eventually frustrating, so I’ll offer some resources and information that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get this to work for more than a few minutes. It kept giving an error message. We spent hours (literally) with HP trying to resolve the issue. They finally recommended that we return it. Very disappointing, especially since we purchased extra ink cartridges for the printer.
No, I would not recommend this to a friendAfter a week of using it stopped working properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that this was a great purchase but within a couple of weeks I was unable to print. When I called hp for assistance they wanted me to make an expensive purchase. I plan to return it but haven't been able to do it because of the virus
No, I would not recommend this to a friendNever Worked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was connected to the network a couple weeks after purchase. The color will not print, and the unit will not stay connected. Unable to return. I have only bought HP printers for the past 10+ years. This is probably the last HP I buy.
No, I would not recommend this to a friendIt Broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer broke 2 months after purchase. I did not purchase the extended protection from Best Buy, but since it was still covered by the hp warranty, I received a replacement from them. We'll see how long this one lasts. The print quality was fine.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get rid of streaks in my photos. Looked horrible. Cant use to print photos.
No, I would not recommend this to a friendHave not downloaded pictures yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item would not scan to email. Tried several times and kept disconnecting.
No, I would not recommend this to a friendprinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of printer did not work up to expectations.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've encountered difficulty with your printer or that your experience has differed from what you expected. I’m also sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll offer what I hope are some helpful suggestions.
First, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/9073120
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support