Customer Ratings & Reviews
- Model:
- Z3M52A#B1H
- SKU:
- 5962000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent print quality and ease of use of the ENVY Photo 7155 printer. Many appreciate its wireless capabilities, compact size, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and good value for its price. Overall, the ENVY Photo 7155 receives high praise for its performance and user-friendliness.
This summary was generated by AI based on customer reviews.
Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Can't get any service. Setup doesn't work. Can't reach anyone for help.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the setup and installation process like it should, and that you’ve not received the support you need. I can certainly understand why that would be an exasperating combination, so I’ll point you toward some resources I hope will help you resolve the situation.
First, if you haven’t done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/9073120
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not Worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If never worked right then take it back it out warranty
No, I would not recommend this to a friendC fle gfs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not working very good I can’t used ffhjkkkkjjkk
No, I would not recommend this to a friendPrint service is awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes through ink very fast. Just about rough ink to get it setup.
No, I would not recommend this to a friend
Easy set up, good prints
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printers have improved a lot since the last time I purchased one. Set up is so much easier now, and photo printing has improved greatly. I set this one up on three different platforms: an iPhone (initially), then a Mac Book Pro, and finally a Windows 10 laptop. My Chromebook is not supported. Setup on the iPhone was a breeze. You plug the printer in, tap two selections to choose your country and language, and the rest is handled in-app. In just a couple of minutes, I was printing a photo from my iPhone photos library through the app, and it came out looking nearly as good as a commercial print. Another nice improvement over my last version is the use of two trays: one for the photo paper and another for the regular paper. You no longer have to pull out your paper and swap when you want to print a photo or vice versa. The iPhone app also allows you to wirelessly scan to your device or automatically add the scan to an email as an attachment. Setup on the Mac was a little more complicated. You have download and install an application, then that application will download and install more software. If you just do it through system preferences, you'll be able to print but not scan. You have to use the app if you want all the features on a Mac. Windows 10 was much simpler. The printer wizard identified and installed drivers then automatically launched the app store, where one click installed the HP app. It's been a long time (maybe never) since I've had a "good" experience with a printer, but this was one.
I would recommend this to a friendI am not pleased with this product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unpleased with this printer and plan to return it.
No, I would not recommend this to a friendDOES NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED 3 IN A ROW ALL WITH CATRIDGE CARRIER ERROR STAY AWAY
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this printer. The ? Mark light is always on and it doesn’t let me print.
No, I would not recommend this to a friendIt broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These printers are the worst , they never work. Never
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working. Your review is short, but your exasperation is clear – and totally understandable – so I’ll offer a resource and some information I hope will help.
I can’t tell from your review what issue your printer faces or why it stopped working, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware, basic support and ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP ENVY Photo 7155
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.print paper gets jammed when double side printing totally bad
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has experienced frequent paper jams when printing two-sided jobs. I can certainly understand why that would be a shock, especially if you use the duplex feature often. I want to help you remedy this situation, so I hope the resources below will guide you to that end.
First, I recommend looking over a guide on our support site on duplex printing. Choose whichever one is appropriate for your operating system:
- Windows: support.hp.com/us-en/document/c04402029
- Mac OS: support.hp.com/us-en/document/c01935823
Next, I suggest going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c05556825
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
If the paper jams continue, we're here for support. Please contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Disappointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a complete disappointment along with the amount of ink it uses.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
This is so upsetting to learn that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en
Kacper
HP Care
hp.com/support
To hard to hook up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return wireless printer. Was to hard to hook up.
No, I would not recommend this to a friendNot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not work and hp did not help me get it to work so I took it back
No, I would not recommend this to a friendHP ENVY Photo 7100 All-in-one series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ink use reticules 93.00 for one day so I went and got a Epson ET-4760 TANK
No, I would not recommend this to a friendHope it will better next time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP-ENVY Photo 7155 I brought to your store is still not working.
No, I would not recommend this to a friendLines in prints
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Constant lines in print no matter how much you clean print heads.
No, I would not recommend this to a frienddoes not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right after the year warranty expired.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has stopped working. It’s easy to understand why that would be a shock, especially considering it occurred just after the warranty expired. I want to help you resolve whatever issue has affected the printer, so I’ll suggest some resources I believe might do that.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which I suspect might play a role in what you’ve experienced. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems, you can access troubleshooting guides specific to your printer as well as how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/9073120
If your printer is no longer under warranty, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
- hp.com/supportforum
I hope this helps and, again, sincerest apologies.
Keith
HP Care
hp.com/support
New printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective and will be returned so I am not sure how good it is
No, I would not recommend this to a friendhad to take it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not down load drivers from HP site was corrupted
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money and get a more expensive one. Printed 1 page every 10 minutes.
No, I would not recommend this to a friend