Customer Ratings & Reviews

For the price this is a great buy for printing pictures, printing documents and so much more. I'm glad the sales associate at Best Buy recommend this to me. I'm blown away buy this printer. I will differently gives this a thumbs up! I recommend this for family and friends.

I didn’t give five stars because I had use it only for copies so far. But I’m confident that it is going to be great doing photos and scanning. I recommend it for sure. Also the buying experience with Best Buy was great.

Pros; prints great. super fast. have not yet tried photos, nor scanning. Cons: loading paper is iffy, the tray is difficult to open, and is an extra inch longer than the paper size, and the paper shifts between print jobs. The printer unexpectedly disconnects from wifi, and displays an error message with no resolution. Pushing a bunch of buttons works eventually. And the paper spits out so quickly, it ends up on the floor if you forget to open the receiving tray. Plastic parts seem a little fragile but I bought the extended warranty so am not over worried.

Out of the box and usable in 20 min. Hp app makes this easy to configure and use. If you work on your phone, you can print copy scan directly from your phone. Printer cartridges are on the small side ... good if you have low demand. Does NOT have USB slot.

Bought this mid-March. Pandemic strikes, can't mentally muster setting anything up, and I finally go to do so for taxes July 1. I keep getting the "cartridge can't move" message. I have no clue why—I can trigger the cartridge to move—and spend time putting the cartridges in/removing. I check paper and restart—both just in case. And then I see there's a ribbon of sorts near the cartridge but not connected to anything I knowingly touched, and it's twisted. I try to untwist it and ... the ribbon thing EASILY rips (I was so gentle!). So great. I just damaged it by trying to fix what was off. And now I'm going to begin the support journey. ... No.

Purchased this printer primarily for photo printing as current printer has been losing quality in colors. Was easy to setup up for wifi use to several laptops and prints nice clean good quality photos. HP Envy app also works nice for printing direct from iphone or ipad.

I have had trouble with the wireless feature. I have to connect a USB cable to print

HP provides quality printers that are easy to set up and connect to the WiFi. I signed up with HP to take advantage of there new program that monitors my printing usage and mails replacement new cartridges before I run out.

Love this printer. It was easy to set up and works great. I love HP’s ink program too! I have been using HP ink program for at least 6 years now and have never run out of ink before next supply arrives. Highly recommend it.

This was a great deal, and it's wi-fi enabled so you can even print from your android or I-phone. The only thing I"m having a problem with I have to go to the hp123.com website to register it every time I use it.

This is a great printer that produces high quality photos. The only reason I did not give a 5 star rating is that the max size for photo printing is 8x10. Otherwise I am completely satisfied with this printer, especially at the price point!

This printer is very well made.The additional features are updated and user friendly faxing information is different however the method given allows you to get the job done.The photo prints are the best. Thank you

Using for over a year now. Very satisfied with performance. HP support software is somewhat improved over earlier versions. Not perfect yet. Touchscreen operation is sometimes clunky; so I try to use software.

I bought this HP printer because my other one croaked when I was about to print something. So I drove over to Best Buy and picked up this beauty that happens to be a perfect match with my newly purchased HP Specter Laptop.

we had a printer that lasted many years, but it eventually stopped working. we looked at this model and liked it. we had wanted something like what we had before so as to make it easier to learn to use. this was the one we choose .

I print A LOT. This printer didn’t work great at first so they exchanged it for a new one (which was pretty hassle free). After that, I have had zero issues and it works exactly as it should. Great deal when I bought it on sale.

I purchased this as a replacement printer for my daughter and I had her do the setup (first time she's done it). The setup was easy and quick. We especially like the wifi direct feature. Figured we couldn't go wrong buying a printer for less than $100!

We are very pleased with our new sony tv which will replace our old 40 inch tv bought ten years ago.

Excellent product, highly recommend, easy to set up, and use. Love the scanning function! AAAAA+++++

I was looking for a printer that I could print wireless or connected and this one fits all of my requirement. the print Quality is excellent. I am having a lot of fun with this printer so far. The associates at Best Buy who helped me with my purchase were also excellent and very helpful