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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,213 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Multifunctional Printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched about 5 different printers and I'm so glad i chose this one. I'm very satisfied with HP products. Pictures print amazing. I definitely recommend this product. The HP ink replacement is an extra bonus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice step up from my old printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the print heads on my old printer got clogged and I couldn't fix it, I decided to get another HP all-in-one printer, and I couldn't be happier. It is much faster than the previous one, and the quality is better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I don’t print much, so this was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely print things.. and when I do, I need things to actually work with the network and my apple devices. This HP printer just works. It’s the first plug and play machine that actually did so that I’ve had in a while, so I’m grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review the photo printing because I haven't used it yet but it's nice that they give you some photo paper samples with it. As an everyday printer it does what I need to fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy set up, nice print quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic printer to do all of your home office duties. Bluetooth set up is easy and print quality is good. Replacement cartridges can be difficult to find (possibly due to current Covid situation).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Scanning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a. older c309g printer. The setup was fast and straight forward. Scanning multiple images was very easy as was scanning multiple documents using the sheet feeder. Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what we needed...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great! Low profile & doesn’t take up a lot of room in the office. Only thing I don’t love is that the top feeder seems to pull from the right first, so copies come out slightly off of center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer. Works great and had no problems with the operation at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Longtime HP user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several HP printers. I love the front-back printing. It’s easy to change the ink and I like that it only takes two ink cartridges. This printer prints b/w fast and color faster than the one I replaced. It has not disappointed so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi is great for pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer but a little confusing until you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer produces very nice photos. I have been having some problems with it saying I’m not connected to the network I have to hit print a few times before it starts printing and then prints 5 copies (or however many for the times I hit print)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy to ser up, but I called customer service and they did it for me. I didn’t like the ink program, so I buy my own ink. Other than that it prints beautifully, it is fast and the scanner is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP ENVY 7855 is a good all in one printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the fax feature yet. The printer does fine w/ printing photos and standard pages. The scan feature is good for photos and documents. The copier is handy to have as well.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Ink is too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink like all other printers is to expensive even on this printer. There was no CD to install and miss the selection choice when printing. Paper tray is a bit awkward to open. Prefer not to use tri color cartridges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good home printing at reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an Epson model that I hadn't had for very long but was not printing well. Cost of New one of better quality and print speed was comparable to repair process. Has been meeting all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You've got to know what you're doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... and younger folks won't have any issues and when they do, new drivers and firmware updates, etc are the solution. But if my parents or grandparents used this, I'd be getting some phone calls. Not long after hooking it to my new computer, I had to log into my actual HP account and get new updates for both my brand new Envy and this printer. I'm still figuring out Bluetooth Smart, because I'd love to have that capability... I make it work though having HP Smart installed on my phone. All that said, quality is amazing. And Instant Ink is a no brainer... so simple and cost effective! Quickly and seamlessly scans in my pages, either on the scanner bed or through the feeder tray. The output is great. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get it up and running. I downloaded the app for the phone and I was printing documents in minutes. The scanning function needed a little finesse, but once we figured it out, it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more reliable printer. Actually, spoke to the HP rep before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    greaat home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home printer for anyone who likes to print photos as well as get a fast and great print job. the price is right and HP is a well know and well respected brand and they stand behind their products

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for basically what we needed it for. It replaced a similar one that was also purchased at Best Buy several years ago. I would say we use it for “casual” printing. Good price for what we needed!

    I would recommend this to a friend