Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 7,213 reviews
  • Rated 3 out of 5 stars

    Printer is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like printer but automatic ink refill program is HORRIBLE! Can’t get any help after to talking to 5 different people with poor English and then got disconnected!!!!! Will just purchase cartridges at another store!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a good one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice printer, especially for the price. I have been loving its performance, its reliability and its ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP envy all in one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this printer. Meets all my printing needs and it didn't break the bank. I'm so glad the salesman at Best Buy recommended this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeds expectations of post-graduate Student.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for my daughter and was extremely easy to setup, connect to wifi, and begin printing. It exceeds expectations of this post-graduate Student.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints documents well. Not good for photos. It could just be me. I haven’t read all of the directions yet. Nice printer, though. Makes copies as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical HP Pushing Their Ink Causes Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for an HP OfficeJet 6962 which was working fine until compatibility problems WITH HP INK! I always used HP ink. But, they had an ink manufacturing problem causing some ink cartridges to not work. Opened a case and they said they would replace the $40.00 cartridges. When they never showed up, I had to buy a new printer. The ENVY 7855 was the only printer in stock during COVID-19 or would have purchased another brand. As I was installing this printer I opted out of the automatic ink and it caused issues with the install. Also, they had a big sticker on the feeder table promoting their auto ink program and when I took that off it left a sticky mess on the feeder tray. I used several different products to remove the glue. Finally had to go to Goof-Off and it smeared the plastic. Typical HP.........their quest to have everyone use HP Ink (which I faithfully use anyway) causes issues time and time again. Bottom line: This is my third HP printer in 10 years. All worked fine but, had ink compatibility problems WITH QUALITY HP INK CARTRIDGES after year 2-3. HP, please stop pushing your ink! I use it already. Just make it easy for me to replace the cartridges and not have to do updates (drivers or software) every time I replace ink cartridges in the 3rd to 4th year of ownership! It is for this reason, only three stars. Otherwise, the printer has worked fine BUT.........I have not had to replace ink cartridges yet! We will see!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy Printer = Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE how easy it is to print, copy, and scan with this HP - ENVY Photo 7855 Printer. It really is an All-In-One printer. PLUS the photos I print are awesome! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In a word: EXCELLENT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Laptop and a Hewlett-Packard Printer. I have been very pleased with the performance of both products thus far. I have had them for only a few weeks, but thoroughly enjoy and appreciate the performance of both. This is my third Hewlett Packard Printer in the past thirty plus years, and have never been disappointed with any of their products. I have purchased three Samsung big screen televisions for my home and all kitchen appliances are Samsung as well, and I have been well-pleased with all of them. Great Products!...Highly Recommend! That is why I chose the Samsung Laptop. All of the other Samsung products have proven to be excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    easy set-up and great printing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP printer of the same model - love the way it stays updated and sync's easy! We also have an HP desktop and laptop for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for when I work at home. A high volume printer wasn't required. The printer puts out nice crisp prints and copies. The scan function also produces good work quality .pdf's

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great receiving messages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great the machine receives and prints messages sent from my iPad and iPhone. But there are no instructions how to scan, or how many copies to make.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works well, great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for online printing shipping labels, college assignments. Hopefully it will last longer than my other previous printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer and print quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and use. Downloading the drivers and other software did take some time, however, the instructions were easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer and scanner are great! Was super easy to use and the best part is you can purchase a subscription with paper and ink it’s only $5 a month!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, it was quick works great and the pictures are fantastic. The ink program is good, I never have to think to order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was able to set it up and even get the fax working, I must say, I love this printer. Easy to set up, easy to use (even my phone can print). I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for printing photos and business cards. Works great for both especially when you use the proper paper. Signrd up for the ink directly from HP which makes thing really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for the past 2 months and has done all jobs perfectly. Easy to install and work with. I purchased it while on sale, definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer creates sharp images. the ability to connect to phones, laptops and desk top units I have is especially appreciated. Two sided printing is a great feature also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife liked how easy it is to print pictures from her phone. HP software still sucks. Can’t scan multiple pics at once like on previous scanner but still good overall.

    I would recommend this to a friend