Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 7,214 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer! The document feeder works great. It prints clearly and the scanner works well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    WORKS VERY WELL SET UP WAS EASY JUST NEEDED A LITT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRINTS WELL EVERYTHING WAS PRETTY MUCH DONE WITHIN AN HOUR JUST GETTING USE TO THE DIFFERENT PROGRAMS

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our HP printer. It prints excellent black and white and color pages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Good Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer. Quick and easy set up. Setup for my parents. They love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and runs well. Have not printed any photos yet though

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for photos, greeting cards and general printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best photo printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this photo printer. Easy to use. Only thing missing is the duplex printing using the ADF.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    would recommmend

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer. functions well easy set up with Mac OS . little thirsty on the ink though

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has been awesome for the family. We copy, print, scan, and fax a lot and it works great for what we need. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless Printing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old printer and were skeptical on the wireless printing but it is easy setup. Fun and convenient to print from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and has all the features needed for a home office. Hope it stands the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice but loud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price, scanning is a bit slow and the printing is loud but nice and clean images and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality at a very good price. Especially loving the instant ink program as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    It’s been a month and I still can’t use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer over a month ago and when we opened it, the print cartridges that came with the printer were the wrong ones. I contacted HP and after being on hold waiting for an hour and a half, I finally got someone, I explained what was wrong and the wrong cartridges were sent, but they were incompetent and said there was nothing they could do if the printer wasn’t throwing an error. Frustrated, I went to Walmart to buy the right cartridges and just my luck due to all the shortages with COVID-19, they only had the multi color one. So I bought it. I found the black one on amazon and bought it, the only problem was it took two weeks for me to get it. Finally I got the cartridges and installed them in the printer just to find out the printer would work it was requested I install the setup cartridges that came with the printer. Obviously I couldn’t do that so I called HP again just to be on hold for another hour for someone else to tell me they couldn’t do anything. I finally demanded a supervisor which took another 30 minutes, long story short they are finally sending me the right cartridges, I don’t know if they will work because I’m still waiting on them. Good luck to whoever buys this and has to deal with HP customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy operation for everyone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP products are always such a quality product. The ease of curbside was great! The employees did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print Quality is excellent and so is the glass bed scanner. But the top scanner doesnt scan well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a good printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to install. My needs are basic office printing and I have not had any difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my HP printer as HP couldn't supply the ink needed for it. I had purchased the replacement warranty. I only had to pay the difference of what the new printer cost. The young man was excellent in helping me get this taken care of. I did not have to order it as he found one that had just been shipped to the store. I also purchased the replacement warranty on the new printer as it has proven to be a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is excellent prints quickly and is worth the money color photos are not as good as canon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, fax, copier, scanner. It has everything I need and just the right size to fit on top of my filing cabinet.

    I would recommend this to a friend