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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 7,214 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer on a regular basis, also use it to scan files, print pictures and I just Like it a lot!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need and more. Easy to set up and use. I love the wireless features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item printing quality is out of this world. Provide details and saves ink on every print page

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    nice all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple. Love printing from my cell phone in another part of the house. Great quality printing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet easy to use and setup, everything is just plug n play.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PRINTER FOR HOME USE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BEST BUY ! WE LOVE IT. I WOULD RECOMMEND FOR ANYONE LOOKING FOR A NEW HOME PRINTER. PRICE WAS RIGHT TOO.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great printer. Good for printing photos and ink is not overly expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good printer... must see how long this one lasts . Last HP I had did not last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for small home-based business,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer a few weeks to replace my HP 7520 (which I loved). While I like the new 7855 because it's working very well, I much prefer individual color ink cartridges, as well as the convenience of a quick and easy flip-down opening at the front of the printer for paper loading (as with the HP 7520). These two things in particular are the reason for a 4-star instead of a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Prints fast - burns through ink even faster

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beloved brother printer would not connect to our new laptops, so we needed a printer. After talking to a sales rep, we were convinced this machine was ink-efficient and quick. My brother ink lasted several months and only ran me around $30 each time. I have had this printer since June, and I have gone through the starter ink that came with the machine, and two each of color and black ink- both XL versions of the ink! I started with two teams of paper when I night the machine. I just opened my second ream. The XL ink says it prints approximately 600 pages, I have gone through two and a half of these, which, if my math is correct, should have lasted me about 1350 pages. A ream of paper is 500 pages, and I only just opened a second ream. Bottom line- the ink is overpriced and does not last the number of pages promised. I will be taking this one back and going back to a Brother machine. I can not afford HPs ink guzzling machines.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm so sorry to hear that you aren't happy with the printer's ink consumption. We're certainly committed to providing a more economical experience with our printers, so I can imagine how disappointing this must be. With that said, I’d like to see what I can do to help.

      I have a few suggestions for lowering ink consumption that you might try if you haven't already. First, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If your printer usage is minimal, another thing to consider is Instant Ink's subscription plan that allows you to print 15 pages a month for free. For more details, you can visit this link: HPinstantink.com

      For any other issues, I hope you'll consider reaching out to us for support. We’re always here to help! You can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Marco
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Perfect printer for our family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this printer. Prints high quality pictures right from our phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaces a six moth old Epson that I could never get to fax. Possibly due to my age (79) I had the same problem with this one. It took a home visit to fix that. Which brings me to my HP Envy 7855. My only issue with this and other printers is the window is very small and information very limited. I should not have to go on the internet to find and answer or help that I can read.Other wise, I would buy this printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fabulous printer all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an easy setup and just the perfect size for my area. Also, came with the print ordering empty feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to set up, use very good photo printer. Works well with phone cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Area for paper loading very flimsy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with this printer. The color photo on photo paper isn't very good quality and I've tried a few to make sure it wasn't just the one photo. Also, the part where you load the paper is so lightweight nd doesnt fit back together well when closing. I think at some point soon it just might break out of my frustration...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy Photo 7855 Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for home use. Printing results are good and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printing quality! Easy to use wireless function and you can print from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works in my work room and is a great product never been saddened on Hps products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for photos and color documents. It’s lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great for everyday use and crafting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for crafting mainly but use it as a main printer In the house as well. Works great!

    I would recommend this to a friend