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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 7,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy lifting machine, easy to connect; clear copies;never jams. Front touch pad is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this to print from my phone and computers. It’s got good quality paper and photo prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All the functions you need at your fingertips!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer for its versatile features and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect via Wifi, works with all my computers and phones! Printed pages are clear, crisp, beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Creative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter who is very creative. Great item & quality of prints

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than a massive update 2 week s after buying it, it has done the job expected without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer makes great prints and copies. Works so much better than my old printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with associate. He helped to pick out exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product, would for sure recommend. Must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Set up was a breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP printer. Always prefered the bottom feed loader. Printouts are nice, recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP= Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, does what it says it does. easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to connect to our PC. It was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really fast good every one at home can print the home work we are so happy Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his printer prints great crisp pages and doesn't use ink as fast as most. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very easy to install and is working great. Paper tray is 1/2 the capacity as the old printer but not an issue. Much smaller and has all the bells and whistles as the other one. I did NOT do the auto ink - got burned on the last printer - it died, not repairable and discontinued - with 6 brand new ink cartridges on hand to throw away. HP needs to make a universal cartridge for more than on printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get this printer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this printer. I am only using this printer to print statements and bills for records. I would say no more than 10 pages a month. Since I bought is printer in 2021, I can't believe how much $$$ was spent on ink and how many paper was wasted cos of the poor print quality. I can't believe I have to buy ink every 2 months for printing 10 pages a month plus sometime it is showing streaks instead of characters on regular bills and statements even the ink level shown is almost full. I wouldn't even bother with printing photo on this thing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’ve encountered such difficulty with your printer. I can wholly understand why rapid ink use and poor print quality would be a most unwelcome combination. I want to help you out of this dilemma, so I’ll suggest some resources and provide some information that I hope will reach that end.

      First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include streaked or faded prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
      - support.hp.com/us-en/document/c05541385

      Next, it concerns me that the cartridges you’ve received performed so poorly. If you’ve installed replacements, the XL cartridges designed for your printer have estimated yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.

      Regardless, if improvement does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    printer easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ink for this printer is very expensive printer was easy to hook up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain work real good Good for foto I recommend this printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My only means of printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to print from my tablet or phone after my computer died. This was the perfect answer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be good quality and prints awesome. so far so good. perfect for what I will use it for

    I would recommend this to a friend