Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
QueenB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great printer works well I do a lot of printing and it works great
I would recommend this to a friend Don't get this printer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this printer. I am only using this printer to print statements and bills for records. I would say no more than 10 pages a month. Since I bought is printer in 2021, I can't believe how much $$$ was spent on ink and how many paper was wasted cos of the poor print quality. I can't believe I have to buy ink every 2 months for printing 10 pages a month plus sometime it is showing streaks instead of characters on regular bills and statements even the ink level shown is almost full. I wouldn't even bother with printing photo on this thing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered such difficulty with your printer. I can wholly understand why rapid ink use and poor print quality would be a most unwelcome combination. I want to help you out of this dilemma, so I’ll suggest some resources and provide some information that I hope will reach that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include streaked or faded prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c05541385
Next, it concerns me that the cartridges you’ve received performed so poorly. If you’ve installed replacements, the XL cartridges designed for your printer have estimated yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if improvement does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great home printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many great features and it prints out nicely. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered quickly, easy to set up, easy to use. Good all-around printer
I would recommend this to a friend - Pros mentioned:Print quality
Sharp clear pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is well built. Prints to perfection. Has a tray for photo and paper size.
I would recommend this to a friend - Pros mentioned:Print quality
East setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient. We like the ability to get two sided copies.
I would recommend this to a friend - Pros mentioned:Wireless
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for home and student's use. It is set up wireless and works as expected.
I would recommend this to a friend - Pros mentioned:Print quality
Printing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since working more from home, this is a great value and prints very good.
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRINTER IS VERY RELIABLE. THE SET UP WAS EASY. INK IS VERY AVAILABLE. GOOD SUPPORT.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second HP instant ink printer that I have owned. I highly recommend this program.
I would recommend this to a friend - Pros mentioned:Print quality
Good quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good home printer nothing to fancy but gets the work done
I would recommend this to a friend - Pros mentioned:Print quality
Best for Photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer makes great photos. Best printer I've had in years
I would recommend this to a friend - Pros mentioned:Print quality
Nice copying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to hook to internet. Prints nice copies. Need better instructions.
I would recommend this to a friend - Pros mentioned:Print quality
nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great.. HP stuff is the best... cost ok.. nice prints
I would recommend this to a friend - Pros mentioned:Print quality
Good printer at a Value Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this printer and it does a great job with photos. I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
HP ENVY review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer and easy to install, even for me.
I would recommend this to a friend - Pros mentioned:Print quality
Good Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints fast, wifi works good never run out of ink app. This is my fourth hp printer over the years.
I would recommend this to a friend - Pros mentioned:Print quality
Top of the line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third and best HP Photo Smart. I can't imagine them making one that does more.
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer and easy to use. Needed a printer that could print thicker paper. Works great.
I would recommend this to a friend - Pros mentioned:Print quality
Printer ok. Hard sell on ink unwanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well. Do not appreciate rice hard sell by hp on ink refills.
I would recommend this to a friend