Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
All in one works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid quality. Deep sleep sometimes causes a reboot needed to print.
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older HP model. this one is PERFECT. it scans so much easier to ALL of my devices.
I would recommend this to a friendReady Inkjet Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been without a working printer about 3 years. This is the 4th printer I’ve purchased and thus far, I am pleasantly pleased. I am thrilled to have access to receiving ink at a reduced price and not risking running out of ink while performing a print task. I’m hoping the printer will outlast the extended Geek Squad service purchased along with this printer.
I would recommend this to a friend- Pros mentioned:Ease of use
small size and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working with it is easy.It is not complicated. So far we have not had any problem.
I would recommend this to a friend - Pros mentioned:Print quality
Fast wireless printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints, scans, and faxes in a timely fashion. Great product for frequent, large printing jobs
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Clear instructions. I like the capabilities of this printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Does a great good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy using this printer, it’s a easy to use printer that works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Good one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect printer for me, easy to use and has so many options. Love the paper feeder.
I would recommend this to a friend - Pros mentioned:Print quality
Awesome All-In-One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do. Love the wireless printing straight from my phone.
I would recommend this to a friend - Pros mentioned:Print quality
great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Good ink use. Great picture quality
I would recommend this to a friend - Pros mentioned:Print quality
Great printer quality and price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use as fax & hooked to 2 computers to print. Excellent quality. Now have 3 HP printers.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to set up and get started printing right away
I would recommend this to a friend great hp product. Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an excellent copy and fax machine. I have always used hp. Would recommend this machine.
I would recommend this to a friend- Pros mentioned:Print quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is perfect for my needs. I use it mainly for printable htv and works great!
I would recommend this to a friend Don't get this printer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this printer. I am only using this printer to print statements and bills for records. I would say no more than 10 pages a month. Since I bought is printer in 2021, I can't believe how much $$$ was spent on ink and how many paper was wasted cos of the poor print quality. I can't believe I have to buy ink every 2 months for printing 10 pages a month plus sometime it is showing streaks instead of characters on regular bills and statements even the ink level shown is almost full. I wouldn't even bother with printing photo on this thing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered such difficulty with your printer. I can wholly understand why rapid ink use and poor print quality would be a most unwelcome combination. I want to help you out of this dilemma, so I’ll suggest some resources and provide some information that I hope will reach that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include streaked or faded prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c05541385
Next, it concerns me that the cartridges you’ve received performed so poorly. If you’ve installed replacements, the XL cartridges designed for your printer have estimated yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if improvement does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for price and quality. I highly recommend this printer
I would recommend this to a friend - Pros mentioned:Wireless
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great! It makes copies, you can scan documents, email. Great wireless feature.
I would recommend this to a friend - Pros mentioned:Print quality
Excellent for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is everything. Prints, copies and scans with excellent quality.
I would recommend this to a friend - Pros mentioned:Print quality
Easy Setup, Easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. I am very happy with both the document quality and the photo quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is super simple to hook up. Connects to all of my devices. I would highly recommend
I would recommend this to a friend