Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install easy to operate machine. Great value for the price.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer its great . would recommend it to anyone
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer! Makes our job very easy. Highly recommended!
I would recommend this to a friend - Pros mentioned:Price
Love this n printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. So affordable and works so well.
I would recommend this to a friend Great all n one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great print fax and scan works just fine for in house all n one printer
I would recommend this to a friend- Pros mentioned:Print quality
Great printer for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this printer! Print quality is wonderful.
I would recommend this to a friend - Pros mentioned:Ease of use
Good printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works very well. It is easy to use. Recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to set up and get going....works great...love it.
I would recommend this to a friend - Pros mentioned:Ease of use
GREAT PRINTER FOR THE PRICE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES EVERYTHING I'D WANT A PRINTER TO DO. VERY GOOD PRINTER
I would recommend this to a friend - Pros mentioned:Wireless
Prints quality pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the wireless printing from my iPad and mobil phone
I would recommend this to a friend - Pros mentioned:Print quality
Frustrating piece of plastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually leave reviews for products but I really hate this printer. First of all, it drinks ink like water and, of course, the ink is expensive. I print almost everything in black and white now. Second, when the printer runs out of paper (which is often because the tray is small), it does not alert you that the print failed. My printer is on a different floor than my computer so I don't see it print. When you reload paper, the printer STILL SAYS IT IS OUT OF PAPER!!! You have to turn off the printer and let it reset itself. It is ridiculous. I bought this HP to replace an Epson with a broken print head. The quality of the HP prints are better, but the Epson was not this infuriating. I will continue my quest to find a quality machine that doesn't cost half of my mortgage. This HP is not it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly in several ways. I can imagine how frustrating it is to deal with paper-tray issues and frequent printer resets. With that in mind, I’ll offer a resource and some information I hope will help.
I can’t tell from your review what’s causing these problems or whether they’re related, but you should definitely get a warning when the paper runs out. So, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of use and the color print is phenomenal.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well easy to set up and I have the easy ink from HP
I would recommend this to a friend - Pros mentioned:Print quality
Perfect Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect printer for all of by small business/personal needs!!!
I would recommend this to a friend - Pros mentioned:Print quality
Great printer for anyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 3 HP printers before and this one does not disappoint.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. The perfect little printer for basic home printing needs.
I would recommend this to a friend - Pros mentioned:Print quality
Happy with printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good quality & like that it orders ink as needed!
I would recommend this to a friend - Pros mentioned:Price
Great printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is really great and the price was reasonable
I would recommend this to a friend Great Printer, Scanner, Fax
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my printer, Scanner, Fax. It satisfies my needs.
I would recommend this to a friend- Pros mentioned:Print quality
Great print quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can print anything with great quality including pictures.
I would recommend this to a friend