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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 7,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this HP printer. It was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is really great and the price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer, Scanner, Fax

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my printer, Scanner, Fax. It satisfies my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great print quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can print anything with great quality including pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints nice photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last printer I had. It was also an HP printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Very Finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great... when it works. It's fast and produces very nice quality prints, and the scan function is great (haven't used it as a fax yet). The downside is that I'm using it wirelessly and it frequently refuses to print for no apparent reason. I consider myself pretty self-sufficient for these sorts of issues, but this printer and the supporting software are difficult to use for troubleshooting. Also, the touch screen controls are overly insensitive (you have to mash the little screen to get it to respond). Overall, the functions and features on this printer are great, but after using it for a while, I remain frustrated by how much trouble it is just to get it to work most of the time.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm so sorry that the printer has not been printing as consistently as it should be. This is really disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. I know you've already completed some troubleshooting on your own, but I'd still like to see how else we can help.

      What I recommend is contacting us for support so we can dive into this further with you. We would love to make things right, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
      - Model number
      - Serial number
      - Your location

      We hope to speak with you soon and again, my sincere apologies.

      Chelsea
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    very nice printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was great. Good styling and prints on both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer! It is so easy to use and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set up. Paper feeds nicely. Photo quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer/ Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer for printing and scanning onto Flash Drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP Envy Photo 7855 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent printer but on my purchase, the rollers started to squeak right out of the box. I'm going to exchange it. Also, the ink cartridges for this unit is fairly expensive. Overall, the printer is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and extremely easy to use. No problems with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer & the instructions that came with the product really sucked but I bought the product to the geek squad & they were very helpful. I needed the printer to print my bar code for proof of a negative Covid test before going to Hawaii which is mandatory for now. Love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a food all in one for a college student and good speed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to setup, but great quality printing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, set up is very easy and straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Pictures come out beautiful. Pages print fast

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for home use. Good printer for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Compact and effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional looking copies and fast but uses too much ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    See below

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to operate And use from cell phone and iPad

    I would recommend this to a friend