Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer! It is so easy to use and user friendly.
I would recommend this to a friend Great Printer/ Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer for printing and scanning onto Flash Drive.
I would recommend this to a friend- Pros mentioned:Price
Love this n printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. So affordable and works so well.
I would recommend this to a friend - Pros mentioned:Print quality
Very Finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great... when it works. It's fast and produces very nice quality prints, and the scan function is great (haven't used it as a fax yet). The downside is that I'm using it wirelessly and it frequently refuses to print for no apparent reason. I consider myself pretty self-sufficient for these sorts of issues, but this printer and the supporting software are difficult to use for troubleshooting. Also, the touch screen controls are overly insensitive (you have to mash the little screen to get it to respond). Overall, the functions and features on this printer are great, but after using it for a while, I remain frustrated by how much trouble it is just to get it to work most of the time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry that the printer has not been printing as consistently as it should be. This is really disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. I know you've already completed some troubleshooting on your own, but I'd still like to see how else we can help.
What I recommend is contacting us for support so we can dive into this further with you. We would love to make things right, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
We hope to speak with you soon and again, my sincere apologies.
Chelsea
HP Care
hp.com/support
- Pros mentioned:Price
Great printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is really great and the price was reasonable
I would recommend this to a friend Great Printer, Scanner, Fax
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my printer, Scanner, Fax. It satisfies my needs.
I would recommend this to a friend- Pros mentioned:Print quality
Great print quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can print anything with great quality including pictures.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a food all in one for a college student and good speed
I would recommend this to a friend Not for the tech challenged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the lack of instructions for set up and use of this printer. Even a direct link to online instructions would have been helpful. The machine itself seems suitable but I may or may not be getting everything out of it that it has to offer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to setup, but great quality printing
I would recommend this to a friend Large Paper Weight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a large paper weight. It never really worked right from the beginning. I've spent hours with technical support. I received a 00829C98 error last year and I stopped trying to resolve the issue so I went back to my old Canon. I have a new computer now and I cannot get my Canon's drivers to install so I just tried to resurrect my HP Envy Photo 7855. I still have the same error and I cannot get the issue resolved.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer. Pictures come out beautiful. Pages print fast
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer, easy set up quality product at a great price
I would recommend this to a friend - Pros mentioned:Print quality
Compact and effective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional looking copies and fast but uses too much ink
I would recommend this to a friend - Pros mentioned:Ease of use
Great product and easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, set up is very easy and straight forward
I would recommend this to a friend - Pros mentioned:Print quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for my home office and kids school
I would recommend this to a friend - Pros mentioned:Size
Home office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and efficient. Home delivery of ink a plus!!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer and the ink program are amazing. Very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
See below
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to operate And use from cell phone and iPad
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer. I love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great printer. I would recommend this to anyone.
I would recommend this to a friend