Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- |
- SKU:
- 5961901
Customer reviews
Rating 4.5 out of 5 stars with 7214 reviews
(7,214 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this HP printer. It was easy to set up and use.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Decent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great options for a lower priced printer. No complaint
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up! Makes a nice addition to our home office.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
excellent pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, economical mid rang printer, quiet operation,
I would recommend this to a friend - Pros mentioned:Print quality
Rated 2 out of 5 stars
Very Finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great... when it works. It's fast and produces very nice quality prints, and the scan function is great (haven't used it as a fax yet). The downside is that I'm using it wirelessly and it frequently refuses to print for no apparent reason. I consider myself pretty self-sufficient for these sorts of issues, but this printer and the supporting software are difficult to use for troubleshooting. Also, the touch screen controls are overly insensitive (you have to mash the little screen to get it to respond). Overall, the functions and features on this printer are great, but after using it for a while, I remain frustrated by how much trouble it is just to get it to work most of the time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry that the printer has not been printing as consistently as it should be. This is really disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. I know you've already completed some troubleshooting on your own, but I'd still like to see how else we can help.
What I recommend is contacting us for support so we can dive into this further with you. We would love to make things right, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
We hope to speak with you soon and again, my sincere apologies.
Chelsea
HP Care
hp.com/support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Printer!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This All in One does it all.Very easy to use!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Switched .. and happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a Canon person for as long as I can remember but was frustrated with the energy savings shut downs that never seemed to come back on unless I got up and physically shut off the printer (the one in both houses). Replaced both with HPs and happy with the decision.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Easy to set up and use
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Prints nice photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the last printer I had. It was also an HP printer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to print from my phone and very easy to set up.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer for home use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for home use. Good printer for home use.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Exactly what we needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and scanner! Works perfectly for what we need it for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product and easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, set up is very easy and straight forward
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer! It is so easy to use and user friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good starter printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. Good for business and personal use.
I would recommend this to a friend Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer in place of a laser printer. I love this printer, it works great. Since it is wireless I can be in another room and print. It only uses 2 cartridges (some use more) so that makes me happy. It is compact so does not take up a lot of room. Great printer for the price. I highly recommend it.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a food all in one for a college student and good speed
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick to set up. Paper feeds nicely. Photo quality is excellent
I would recommend this to a friend Rated 5 out of 5 stars
Great Printer/ Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer for printing and scanning onto Flash Drive.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome printer , get the hp plan. It is well worth it.
I would recommend this to a friend















