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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,213 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color photo printing; easy to setup and operate

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for home use. Good printer for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome printer , get the hp plan. It is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    overall it meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what you get and it's not to big or bulky

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all around printet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes a great printer for documents and for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the money. Easy to set up and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP Envy Photo 7855 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent printer but on my purchase, the rollers started to squeak right out of the box. I'm going to exchange it. Also, the ink cartridges for this unit is fairly expensive. Overall, the printer is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit to learn but was good overall to use this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my office. Set up was easy and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great for the price. Does everything that I need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This All in One does it all.Very easy to use!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is great very clear easy to operate, smooth printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been so long since I had bought a new home printer. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the best and easiest-to-use printer I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Color is great and prints quicker than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer & the instructions that came with the product really sucked but I bought the product to the geek squad & they were very helpful. I needed the printer to print my bar code for proof of a negative Covid test before going to Hawaii which is mandatory for now. Love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up no need for separate software Print quality excellent

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wow, fast, high quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, vibrant color, fits on top of my file cabinet

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Frustrating piece of plastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually leave reviews for products but I really hate this printer. First of all, it drinks ink like water and, of course, the ink is expensive. I print almost everything in black and white now. Second, when the printer runs out of paper (which is often because the tray is small), it does not alert you that the print failed. My printer is on a different floor than my computer so I don't see it print. When you reload paper, the printer STILL SAYS IT IS OUT OF PAPER!!! You have to turn off the printer and let it reset itself. It is ridiculous. I bought this HP to replace an Epson with a broken print head. The quality of the HP prints are better, but the Epson was not this infuriating. I will continue my quest to find a quality machine that doesn't cost half of my mortgage. This HP is not it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed so poorly in several ways. I can imagine how frustrating it is to deal with paper-tray issues and frequent printer resets. With that in mind, I’ll offer a resource and some information I hope will help.

      I can’t tell from your review what’s causing these problems or whether they’re related, but you should definitely get a warning when the paper runs out. So, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my prnter,it has good quality and works great

    I would recommend this to a friend