Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Excellent quality prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Speedy printing. Excellent quality!!
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent quality for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and easy to use. Very satisfied with my purchase.
I would recommend this to a friend My HP Envy Photo 7855 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent printer but on my purchase, the rollers started to squeak right out of the box. I'm going to exchange it. Also, the ink cartridges for this unit is fairly expensive. Overall, the printer is nice.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and easy to use! Easy set up and easy to use!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and reliable. Easy to setup and very good printing.
I would recommend this to a friend Great printer. The customer service is excellent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little glitching setting it up. Called customer service and they set it up for me remotely. Gotta love it. I was printing a large quantity of pages and the service directed me to Instantink and in a week I received my new ink and I do not have to pay for this service for four months. I recommend this product.
I would recommend this to a friendHP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, not bulky. has wonderful features can send as email from different locations to printer & paper catcher automatically pops out when send print. Picture resolution is extremely great.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer in place of a laser printer. I love this printer, it works great. Since it is wireless I can be in another room and print. It only uses 2 cartridges (some use more) so that makes me happy. It is compact so does not take up a lot of room. Great printer for the price. I highly recommend it.
I would recommend this to a friend- Pros mentioned:Print quality
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It prints beautiful bold pictures and it’s a fast printer!
I would recommend this to a friend - Pros mentioned:Print quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid printer for the price. Does everything it needs to
I would recommend this to a friend - Pros mentioned:Print quality
Frustrating piece of plastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually leave reviews for products but I really hate this printer. First of all, it drinks ink like water and, of course, the ink is expensive. I print almost everything in black and white now. Second, when the printer runs out of paper (which is often because the tray is small), it does not alert you that the print failed. My printer is on a different floor than my computer so I don't see it print. When you reload paper, the printer STILL SAYS IT IS OUT OF PAPER!!! You have to turn off the printer and let it reset itself. It is ridiculous. I bought this HP to replace an Epson with a broken print head. The quality of the HP prints are better, but the Epson was not this infuriating. I will continue my quest to find a quality machine that doesn't cost half of my mortgage. This HP is not it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly in several ways. I can imagine how frustrating it is to deal with paper-tray issues and frequent printer resets. With that in mind, I’ll offer a resource and some information I hope will help.
I can’t tell from your review what’s causing these problems or whether they’re related, but you should definitely get a warning when the paper runs out. So, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ease of using this printer. Good color
I would recommend this to a friend - Pros mentioned:Wireless
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I can do everything from my phone
I would recommend this to a friend - Pros mentioned:Ease of use
good value printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy installation and good value for multi use printer
I would recommend this to a friend Love my printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer & the instructions that came with the product really sucked but I bought the product to the geek squad & they were very helpful. I needed the printer to print my bar code for proof of a negative Covid test before going to Hawaii which is mandatory for now. Love Best Buy
I would recommend this to a friend- Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Does well for all projects and pics.
I would recommend this to a friend - Pros mentioned:Ease of use
What a Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use, this is the best printer ever.
No, I would not recommend this to a friend Not for professional use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has really great features like silent mode and double sided print, it even has a 4×6tray for picture prints. My big let down was that it doesn't make double sided copies from a double sided paper. Also, it's pretty bulky. I couldve gone with a less expensive printer and gotten the same results.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy Setup and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and produces good copies/documents.
I would recommend this to a friend - Pros mentioned:Print quality
Great photo and copies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and good quality. Happy with the choice
I would recommend this to a friend