Customer Ratings & Reviews

Love the features of this printer and the photo quality

The printer is really helpful and printing good quality

HP Envy7855- nice printer so far for the price. However, minimal directions, and impossible to find good online help. Several false sites that my computer would not let me open for security reasons, a LONG process online with useless virtual chat to get a phone number for personal assistance. Once I was able to work with someone over the phone the problem of printer not printing in color from my computer was solved in about twenty minutes. According to info/issues posted online this is a common problem with this printer, has to do with setting up the right drive connection. I didn't like having to give access to my computer to a stranger over the phone but hopefully no problems there. He was very professional and solved the problem in record time, was a pleasure to work with.

East to hook up and works good with the phone app.

I wanted a photo printer that would make large prints. Looking around at the many choices at Best Buy, I settled on the HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer . I loaded up on HP glossy HP photo papers, and HP plain paper, and a double order of ink cartridges. I'd say I'm a very qualified digital geek / nerd going back to the days of teletype as a USN cryptologic tech, so I know my way around digital. Connecting to WiFi was easy, and I initially loaded the printer with plain paper, and let it do its test sheet. Then I added 4 x 6 HP glossy photo paper. From the beginning, and through the end, no matter what software adjustments I made, the printer status window would insist that the printer was loaded with 5 x 7 photo paper. This led to my photos have people with the tops of their heads cut off. I switched to the large HP photo paper, and after 4 large prints, I was surprised to find that I was now out of ink. Fortunately I did buy two batches of ink, but, I had signed up for the Instant Ink program, and the printer was upset that I wasn't using cartridges from the HP Instant Ink program. It is what it is, I went on with my printing. After about a dozen large photo prints, at best quality, I was out of ink again. After putting in more new ink, I wanted to switch back to 4 x 6 mode. Well it printed 4 x 6, but it was printing it on the 8 1/2 by 11 plain white paper, and after more than a dozen tries to get it to print on my 4 x 6 photo paper that it was till calling 5 x 7 - I'm done. I'm bringing it back to Best Buy. I will add that the user interface with multiple ways to set the printer settings, and NONE of them yielding the desired results, unbelievable from such a quality name. Also I did the software updates and ran the trouble shooting software. Nothing at the consumer level should be this complicated.

We don't do a lot of printing. That said the ink cartridges don't last very long. Someone who does print a lot might consider something better suited to their needs. I would recommend to a friend if they didn't have heavy printing needs. The other functions all work well.

Not as happy with it cause it only has 2 ink cartridges. Black and tri color. Our old printer we had to give up due to leakage. It had 5 ink cartridges. Black, photo, cyan, magenta and yellow. Pictures and photo are not as sharp with the tri color cartridge.

Great printer at a low price. Excellent print quality.

Printer is awesome! Stands up to the job. Every time!

Using for our motor home computer - great, compact

Love the all in one, nice setup and fast functions

I love their printers. They are so easy to work with.

I like this printer but have had difficulty with the wireless part. I am having to keep it plugged in to work from my computer. It was wireless when I first purchased. I think it was difficult to set up to wireless. Friends have not had any difficulty setting up their printers... Epson and Cannon.

Easy to use; easy to set up; happy with our purchase

My first printer, the scanner worked but did not scan. Best Buy made it right and this one works great. The adf works well. It's a little slow printing but for a home printer I think it is an excellent printer. And instant ink will save a lot on the total cost of ink I believe.

Nice printer works great. I have no issues with it.

Works well with wi-fi and smartphones. User friendly

No issues easy set up and no problems with printer

first wireless printer it’s great! so easy to use.

Quick set up works great the ink program is great!