Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; easy to set up; happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best printer ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is absolutely the best printer I have ever had. I have had printers since the 9 pin stage back in the 1980s. have had so many printers over the years but this one is perfect in every way possible. It just takes care of everything for you. One of my best decisions ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues easy set up and no problems with printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with wi-fi and smartphones. User friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay for not heavy work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The startup color ink cartridge would not print cyan. I had a hard time getting HP to understand the problem. They finally sent a replacement cartridge but it was the wrong one, it was for another printer and would not work. They sent the right one, two weeks later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first wireless printer it’s great! so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up works great the ink program is great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Prints fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took remote help from Geek crew to link printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think a few more directions regarding setting up new printer would have been helpful. I had purchased package that included remote help, which I used to link printer to computer. Up and printing now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer for my kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. I can print from my cell phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with every printer we have ever bought from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price makes awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Photo Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Prints great photos. Nice price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer, Bad Installation Instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor installation instructions are why I gave this printer only four stars. Since I completed the installation, the only difficulty encountered is that it sometimes fails to wake up from the "sleep mode," but that problem is easily remedied by tapping the on button again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use , you can’t go wrong with HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP Instant ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, no more paying $40-$70 for ink cartridges!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, set up and use for our home use.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need and more! Quick and easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m recalling liking this printer! Works great, does more than what my family needs! Ink cartridges are a whole other story tho! The #64 is not easy to find lately, I didn’t find them on amazon tho, so I’ll probably just order them from there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this unit for printing picture, uses a lot of inc. Love the network printing feature. Has all the features I was looking for. The only draw back is the touch screen display can be very difficult to work with. Seems poorly calibrated but no feature to calibrate it independently.

    I would recommend this to a friend