Customer Ratings & Reviews

Easiest wireless router installation that I ever experienced. Menus were user-friendly and easy to follow. HP Smart works well for PCs and Apple devices. It prints duplex if you want it. Printing 4x6 photos is done via a special menu in HP Smart. Very pleasd with it.

Overall, this is a decent printer but for the WiFi, print challenges that I encounter from my Mac. I will recommend based on the price and functionality.

I needed a new printer when my old one failed. It is versatile, can do a lot more than my old basic one. I like the graphics display and the fact that all the colors are in one #64 cartridge. Thanks to the BB sales person assisting me with this purchase.

This is a true all in one printer. Only disadvantage I found is that the cartridge dries up too soon. You have to print few pages every week in order to prevent ink from drying.

HP Envy 7855 appears to be a great product at a reasonable price. Set up directions for the wireless mode were a little erroneous but I managed after a while. Also the pictorial depictions for paper loading left a little to be desired but again after a little “playing” all is well.

Much simpler to install than my last computer. Has worked well since I postponed dealing with all the cartridge replacement possibilities. There was more online information pushed at me than I wanted and it got in the way of proceeding. HP desperately wanted me to join the automatic replacement plan.

I'm totally satisfied with the purchase of the HP - ENVY Photo 7855 wireless printer. I benefitted from a promotion, when this excellent printer was offered by Best Buy for an excellent price. The delivery time and quality of the product fulfilled my expectation.

Ok printer... i didnt use it much so maybe thats why i always had problems with it. Ended up breaking on me.

This printer is excellent. The price and delivery could not be better. Unfortunately, I wanted a printer that would scan both sides as I fed pages through. I even intentionally made two separate calls to two separate associates to ensure it would. It doesn't.

This printer has direct wifi connectivity, but I followed the salesman recommendation to connect to my household wifi. Now, all PC and phones are connected wirelessly to the printer. We also bought and set up the automatic monitoring and shipping of ink.

I love the Sony Bravia tv that was delivered and set up for me. The agent who installed the tv was very polite and made sure it was set up for maximum enjoyment. He had excellent customer service skills and was pleasant to deal with.

For some reason, it took me a while to get this up and printing. Once I did, I had no problems. I just have to go back and get familiar with all it's functions. Right now all I need it to do is print Word documents.

good for photos. But I bought the first one and it was faulty. So I returned it and got a new one which works flawlessly. The problem I have is, I now have Three (3) HP Printers sitting here and ONE works.

Had trouble setting it up but it wasn’t the fault of the printer. When I finally got it working it is perfect! Their help department was great and so was their follow up. Thank you.

Printer seems to work fine but, makes a weird sound when printing like it is getting jammed up.. Prints fine but, does not sound right. I am checking with the store this week to see what it could be.

Printer has been in the home for a few weeks and prints quickly and has 2 trays for regular and photo paper. The mobile connection is required to be able to print from a phone or computer. The printer cartridges are simple and print quality is good as well.

Set up was simple. It handles all the functions well. Copies, scan, fax, two sided, and a separate paper feed so I can keep photo paper loaded at all times but accessible adjacent to copy paper. Good all in one printer for work and personal use

Good workhorse printer for home use - however setup for HP printers has gotten more complicated. Once install is successfully completed, printer has reasonable and handy wired and/or WiFi connectivity.

It is a nice printer at a reasonable price. I also like the Instant Ink program. The one thing that it doesn't have is the choice for copying from 2 sided to 2 sided. You can copy from 1 sided to 1 sided and 1 sided to 2 sided, but not 2 sided to 2 sided.

Thank you so much for showing me this Instant Ink printer. I am definitely saving money on the free ink. I print so seldom, that this plan really made sence to me. Have yet to use the scanner, but nice to have incase I ever need it.