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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 7,213 reviews
  • Rated 4 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all of the features to meet my home printing/scanning/copying needs. I especially like the automatic paper feed so that I don't have to keep loading and removing pages when working with multipage documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Prints, but Expensive Ink Catridges

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful printer with great features. it seems that it runs out of Ink REALLY quick though, and the replacement cartridge's are quite expensive. So something to keep in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well, haven’t done a photo yet. Sometimes printer will be on and I send something to print I get an error message that it’s not found. I restart printer and works then.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I made a purchase with you of several items, among these an HP printer - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Inkjet Printer - Black, unfortunately I was able to use it until a few days ago and it does not work, the following error appears, "I checked the test cartridges that came with the printer" but I did not bring them, so we also bought the cartridges that the printer needs and continues with the same error. I need please give me a guarantee for this printer or at least send someone to check it. Thanks, Ivan. 862 273 1369

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is wonderful. Only negative HP sends you out of country for set up. Not needed just follow directions . They ( Bob , Jim and Louie) from India or freakistan try to sell one some other policy for your printer. How lame?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer for almost 5 years. It is getting to the end of its life, I was told, so I purchased the same one for the next 5. It is an awesome printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for my Shelter-In-Place office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with wireless connection and duplex printing. Scanning comes out well though need to use the app to scan multiple pages. Bought this to replace my other HP printer as it did not wireless (old printer).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. it looks connection to the computer a lot and I have to turn it off and back on to work. It does print good pictures and scans nicely

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works great for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as an in-home printer. We print documents, a few pictures here & there, and make copies as needed. It does excellent for what we need. We love the automatic double sided printing option. We would recommend. It is a nice sturdy workhorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice printer. it does alot more than I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that HP has online chat to help resolve operator error issues. Im also impressed with HP monitoring my printer ink usuage and the monthly svc fee for automatically sending refills. Its very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our HP printer and update current trends of newer printer technology. This one fit the bill and has performed very well, as expected of HP, and am very pleased with its overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOK I AHVE DOING THIS KIND OF STUF, I REALLY PEOPLE QUIT ASKING , I AM SORRY, BUT I AM NOY WANTING TO , AND NOT GOOD AT IT, SO PLEASE DO NOT ASK NO MORE, THANKS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine. Copies, prints remotely.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced my newish printer that I used very little over 3 yrs when it expired. Replacing paper is clumsy, lid doesn't fit securely. Copies and prints remotely very well. Haven't used for pictures yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for everyday use. Bluetooth printing makes the task easy from any device. Ink does go pretty quick even when not printing in color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for the not too tech savvy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many comparisons I got this one because I want to print iron on photos. First try my paper got jammed n I was trying to figure it out when something said hit the button on the screen n it showed you to get the paper out. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer/scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other printer/scanner stopped working needed one that did same functions but newer always have had good quality with HP, so that's what looked for -found at Best Buy good price, needed functions

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but the paper tray is annoying to load. Often waste paper. Scanner does not produce sharp image.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great multiple uses

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can scan in continuously to the sd card using the top load, and the pictures come out as a great texture and look, easy to use and i love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another HP printer for over 10 years! I never thought it would stop working but when it did, I decided why mess with a good thing. I bought this, the updated version of what I had. So far, it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor off?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having some issues with communication to computer. It constantly says it's out of paper when it is full (buy still prints the entire doc). It's more of an annoyance. Otherwise, works great.

    No, I would not recommend this to a friend