Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Great Prints, but Expensive Ink Catridges
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful printer with great features. it seems that it runs out of Ink REALLY quick though, and the replacement cartridge's are quite expensive. So something to keep in mind.
I would recommend this to a friendReal nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first ink jet printer and so far l like it very much though l have not used it that much. My last one was a photo smart HP, and a power serge took it out of commission after 10 years.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a pretty good printer. I really like the two sided printing feature! The only downside it is a little difficult to set up. Not very much info in manual. Once set up though I really like it!
I would recommend this to a friendGreat Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that HP has a print program that can keep up with ink. They will automatically send it to you when needed. The price should be a savings of what you normally would purchase for this printer as it is discounted.
I would recommend this to a friendMY PRINTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOOK I AHVE DOING THIS KIND OF STUF, I REALLY PEOPLE QUIT ASKING , I AM SORRY, BUT I AM NOY WANTING TO , AND NOT GOOD AT IT, SO PLEASE DO NOT ASK NO MORE, THANKS
I would recommend this to a friendTotally frustrated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year it stopped printing. First it stopped printing color then a few months later it stopped printing black as well.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Myra.
I’m sorry that your printer has stopped working. Your frustration is easy to understand, considering the device stopped printing color ink and then stopped printing in black. I want to help you get the printer working like it should, so I’ll direct you to some resources I hope will make that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues include color or black ink not printing properly – or at all – as we all as faded or streaked prints, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c05541385
If you need further support, there are options. You mention that you’ve had the printer for about a year. HP printers have a one-year warranty from the purchase date that covers basic support as well as hardware and supplies, and some buyers purchase extended warranties. You can check whether your printer is still covered by using the following link:
- support.hp.com/us-en/checkwarranty
If your printer is still covered, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action.
If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
- hp.com/supportforum
I hope this helps and, again, our sincerest apologies.
Keith
HP Care
hp.com/support
Great printer for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has all of the features to meet my home printing/scanning/copying needs. I especially like the automatic paper feed so that I don't have to keep loading and removing pages when working with multipage documents.
I would recommend this to a friendDamaged printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I made a purchase with you of several items, among these an HP printer - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Inkjet Printer - Black, unfortunately I was able to use it until a few days ago and it does not work, the following error appears, "I checked the test cartridges that came with the printer" but I did not bring them, so we also bought the cartridges that the printer needs and continues with the same error. I need please give me a guarantee for this printer or at least send someone to check it. Thanks, Ivan. 862 273 1369
I would recommend this to a friend- Cons mentioned:Paper tray
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but the paper tray is annoying to load. Often waste paper. Scanner does not produce sharp image.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. it looks connection to the computer a lot and I have to turn it off and back on to work. It does print good pictures and scans nicely
No, I would not recommend this to a friend Great printer for my Shelter-In-Place office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with wireless connection and duplex printing. Scanning comes out well though need to use the app to scan multiple pages. Bought this to replace my other HP printer as it did not wireless (old printer).
I would recommend this to a friendGreat multiple uses
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can scan in continuously to the sd card using the top load, and the pictures come out as a great texture and look, easy to use and i love the touch screen.
I would recommend this to a friendGreat!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is wonderful. Only negative HP sends you out of country for set up. Not needed just follow directions . They ( Bob , Jim and Louie) from India or freakistan try to sell one some other policy for your printer. How lame?
I would recommend this to a friendGreat all in one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for everyday use. Bluetooth printing makes the task easy from any device. Ink does go pretty quick even when not printing in color
I would recommend this to a friendExcellent Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our HP printer and update current trends of newer printer technology. This one fit the bill and has performed very well, as expected of HP, and am very pleased with its overall performance.
I would recommend this to a friendnice printer. it does alot more than I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that HP has online chat to help resolve operator error issues. Im also impressed with HP monitoring my printer ink usuage and the monthly svc fee for automatically sending refills. Its very cost effective.
I would recommend this to a friendHP printer/scanner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other printer/scanner stopped working needed one that did same functions but newer always have had good quality with HP, so that's what looked for -found at Best Buy good price, needed functions
I would recommend this to a friendIt works great for our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used as an in-home printer. We print documents, a few pictures here & there, and make copies as needed. It does excellent for what we need. We love the automatic double sided printing option. We would recommend. It is a nice sturdy workhorse.
I would recommend this to a friendSensor off?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having some issues with communication to computer. It constantly says it's out of paper when it is full (buy still prints the entire doc). It's more of an annoyance. Otherwise, works great.
No, I would not recommend this to a friendworks fine. Copies, prints remotely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced my newish printer that I used very little over 3 yrs when it expired. Replacing paper is clumsy, lid doesn't fit securely. Copies and prints remotely very well. Haven't used for pictures yet.
I would recommend this to a friend