4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,214 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Use too much ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its use to much ink. I really want to return it. I'm thinking about returning it. it a good Printer but uses too much ink

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality but no support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little difficult to get printing from my desktop, but should be fine. Was not able to get assistance from Best Buy to help with setup. Product is very nice , but support was not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up and connected to 2 computers.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ENVY PHOTO 7855 was set up and connected to two new computers. Geek Squad Pro was a master at troubleshooting and now verything is working flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what it does

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another HP printer for over 10 years! I never thought it would stop working but when it did, I decided why mess with a good thing. I bought this, the updated version of what I had. So far, it's perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy Photo 7855 printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2nd Envy Photo 7800 series printer. Only complaint is that the HP printers seem to spend too much time offline (which is a nuisance).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but had my son set it up I’ve never had good luck with printers he he said there is no comparison to the old ones this is much more improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for the not too tech savvy person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many comparisons I got this one because I want to print iron on photos. First try my paper got jammed n I was trying to figure it out when something said hit the button on the screen n it showed you to get the paper out. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Multi-Function Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. An inexpensive multi-function printer that just works. I love the Instant Ink addition. Works well with Mobile apps as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I love it. First wi fi printer, free ink program is Awesome, only gripe is the screen is way too small but adequitely functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP BEST

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy HP printers as they last a long time. Purchased this printer to replace another HP printer that was over 11 years old. Never had any issues with previous HP printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted for printing photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around the city and found the HP printer that I wanted. It was at Best Buy Henderson and they had only 1. Needlessly to say that I jumped on it. Now it is at my house - fully working. Great printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good printer. The only reason for 4 stars is ink will be costly and hard to refill using aftermarket ink. The 3 colors are all in one and black separate. For 120-150 range it’s not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice printer. The photo printing is great. Setting up the wifi to print was straight forward and first time worked. Highley recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good copier.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New copier is great. Really like the wireless feature and the copies are clear and distinct. Just starting using but I suspect I will appreciate the ink program offered by HP; it should save me time and the trips out to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, simple to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for 3 weeks now and find it very easy to use. Set up was easy. It prints and copies with great quality. I would highly recommend this product. and it was really pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new printer. old HP printhead went south and at 180 USD, for a replacement, caught this jewel on sale for less. print cartridges smaller than the old one but 1/3 the price, plus a tray for photo paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overcharge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is fine, but without my permission they added the Geek Squad, 211.68 and Something else that was 69.99 without my permission. I want it reimbursed on my Arvest Credit Card/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy.. Again!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas, he hasn't had a chance to use it alot yet, but seems very happy. It replaced an old HP printer we had, I thought it was going to be smaller but easy to overlook that. He didn't want to exchange it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good mid market printer. I have been pleased with its performance and ink usage. I do light occasional printing thru the day and it does all that I need. Having a scanner built in helps a ton.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad purchase compared to what’s out there

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job.... it’s just pretty slow and loud! Comes with a small amount of ink for immediate printing but be sure to pull the tab off of the black ink before you use it!

    No, I would not recommend this to a friend