Customer Ratings & Reviews

Great investment. It’s always good to have your own printer at home and not have to go to a library or friends just to print off something...this printer is very nice.

I believe HP printers are the best. They do what they are supposed to do and are very reliable. Colors are accurate. I love the instant inc feature. This is a very nice printer for the money.

Printer seems to work as expected and works well with the HP Smart App. Has a sheet feed I didn't really need but hard to find a Black HP printer these days.

After looking at all of the available printers this one appeared to offer the best value for the price, not the cheapest, but the best priced for all the features. So far I am completely satisfied with the purchase.

Good printer, but if you have weak WiFi it is not the easiest printer to set up. I had problems downloading the app on my surface and getting it to work on an older computer

I haven't printed any pictures yet, but the previous HP I had I wasn't satisfied.. we will see how good this one is. I am very satisfied with the results from the other features.

This was an unplanned purchase. So far, I am happy with my purchase. I haven't figured out all it can do, especially how to fax, but hopefully I will figure it out.

Love the fact its HP and with app connecting your device to it includes available wifi, bluetooth, email can be used to send a print to it, touchscreen, etc..so many great features!!

This printer/photo lab works well with minimum effort and can WiFi connect and air print from any device. I’m very happy with its performance

I just purchased this printer last Thursday 6/11, why do I like it, well I had a HP Envy before and it lasted more than 10 years and that is why I purchased another one and I only will buy HP products.

The word Hate isn't strong enough to describe how I feel about this printer. I had an Hp for 8 years and it was great. So when I upgraded my laptop (Lenovo Yoga C930), I decided to upgrade the printer as well and went with the HP based on my history with them. What a mistake. I spend more time trying to get the piece of junk to work making it totally inefficient for my home office. Over the past 3 months I have spent countless hours on the phone with tech support and using the HP fix it app. The computer often thinks the printer is offline when it is not and the scan to computer feature frequently can't find a connection to the computer. I usually have to shut down the printer and restart it to get it to print. Scanning a document to my computer can take 1-15 mins. Both tech and the fix app are useless. Based on what I have learned, there is a glitch in the app and HP hasn't been able to fix it for months. When it works, the print quality is very good. And, the scan to computer would be very convenient but it usefully doesn't work. I don't have time to fight with a piece of equipment that is supposed to make my life more efficient. And I hate that I upgraded to this to avoid potential out of date software issues with my old printer only to be trapped in HP purgatory. Steer clear. I wish I had.

The all in one is a great packaged deal. The only downside, as with all inkjet printers, is if you don't use it a lot, the ink cartridges tend to act up. The quality of a picture goes down until you print a couple things. For an average homeowner, that can be a pain and waste of ink, which is not cheap. I have experienced this with HP, Cannon, and Epson, so not dinging this printer for it. My scan to computer option hasn't worked in a while, and the HP doctor app can't fix it. You can still scan from the app, so not a big deal for me.

Everything works great. I just wish there was better instructions on how to use the different features. I have not been able to figure out how to use the top slot for scanning.

Not as happy with this printer as I was with the earlier HP I had. Could be more user issues than the printer. I had to call the HP line to get assistance.

Once I got it setup and all my computers tied into it I've enjoyed this printer. Printer has its own email address looking forward to using this feature

Because of the covid-19 virus, I was forced to work from home and needed a printer that could meet all my needs to make my job easier from home. This printer did just that and more! Highly recommend it!

Good printer. Not sure it is any better than the HP Photosmart 7520. Paper tray could hold more and could be a little more accessible. Have not printed photos yet.

Set up went smoothly. Initial operation good with no problems so far. Haven't used all the features yet, but those which have been tried function as they should. Time will tell more.

Not as pleased as I had hoped.. Salesman from HP was on the floor the day I came in for a different printer and talked me into this one. After the ordeal of setting it up at home, I was not pleased that it printed so light and there didn't seem to be any adjustment to compensate for that. I went back into the store with a sample page from my printer and was told that it would be too difficult to hook up the floor model of my printer model to compare. Not very good customer service.

Had a previous HP printer and wanted another HP but with more options. Really liked the 7855, overall; two considerations was a paper tray that holds 225 sheets and the photo printer options. Great hard working machine!