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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,213 reviews
  • Rated 4 out of 5 stars

    It was an easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up but it took so much ink every month or two I had to get new cartridges so it added up real fast. Other than that it’s a pretty good printer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 5 printers have all been HP. Although I hate buying ink, there are no service problems. Replacement ink cartridges (64) are not available everywhere ... yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy I was forced to purchase a replacement printer (again), but was very happy with the help I received from the HP representative in store and I'm loving the HP replacement ink feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Printer is a Champ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great All Around printer. I utilize this printer for work, and for our household! I’ve always had HP printers which are reliable and great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job both for general printing and printing photos . Also very convenient for WiFi printing either from your phone or another computer remotely. Good all round printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Does everything I had hoped it would do. The HP smart app is a great Complement to the printer allowing me to do everything from my iPhone or from my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    print on both sides

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this for not only lower price on ink but printing double sided an printing documents on top which i had to figure out myself, plus i use less paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an HP Photo Envy that I wore out so I upgrade to this model. Was a breeze to set up and so easy to use. Love the availability of the Insta-Ink program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use alot of Ink...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using this for working at home this may not be the printer for you. We got this with having to print home school assignment and not needing color copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good All in Color printer with photo tray

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good All in Color printer with photo tray. Wifi and USB capable. with various ink delivery or purchase options like Best Buy's easy replenish or HP's Instant Ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink Monitor is Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a good job printing, would have given 4-5 stars, but we just hit our first time of running out of ink. The ink monitor shows half of the black ink is still available, but it is printing like it is almost out. Either it is an overall printer error or it is truly running out of ink (which seemed short with how much we print). This is happening as we need to print something important, so the lack of warning is rather frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product ok—service horrible!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment was 2 days late— I had to postpone travel due to late delivery— people at call center were rude, could not understand them, when I asked to be transferred to some one in the US , they would hang up on me— there was no way to talk with anyone that could tell me more than what I could find out on line —- it would be easier to contact someone at the White House than any supervisory /management personnel in your company— shame on you for this kind of service!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer it's easy to use and install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the previous reviews, I was a bit concerned about the installation. It went easy! All I did was follow the on-screen instructions and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for photos!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great printer ... ink has held up for a lengthy time ... still yet to buy first cartridges .... I printed printed my tax forms out 2 sided .... finding lots of options and perks !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly! I love everything about it especially how it prints out pictures... Prints out pretty fast too.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for all your needs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick silent and has multiple functions love that it’s wifi and Bluetooth so can be anywhere in house and get stuff when I am done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the only Printer/scanner that I will buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought HP printers for a large company since the early 1990's and they have been quality printers. And this HP-ENVY 7855, so far, has also been a great printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great practical and easy to use Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for everyday home use and easy to set up. Very practical with plenty of features using your existing home wi fi network. Color copies are crisp and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer from HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to replace my 7 year old HP Printer I did considerable and settled on HP 7855. Then I checked to see who had available and thankfully Best Buy had it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good software to back it up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing it was beyond my skill level " going wireless" with the printer but thank's to Geek Squad it got completed. Printed a few pictures and they seemed good quality.

    I would recommend this to a friend