4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,214 reviews
  • Rated 3 out of 5 stars

    Scanner Out of Date

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP 7855 but I was very disappointed when the scanner did not work and then was told by the Geek Squad that the scanner element was out of date and would not work. I now have to go through the HP app to scan. No big deal--just an annoyance that I wasn't informed of this prior to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot research and came up with the best printer in our price range. Of course it was a HP Printer. Our last one is still working mechanically after 12 years, but the print is skipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for College Kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because it was on sale and it was a good deal. It very good printer. So far my kids say no problems with it. I am very satisfied with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except for instructions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer and scanner work fine. I've set up a lot of printers, but the "quick start" instructions on this one were so skimpy that at times I was a bit confused.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer and scanner for basic needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I would say this is a reliable printer and scanner for everyday use. I bought it for my business a few months back and it is still working fine. I use it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer a little noisy. Does a good job ink seems to last for about 2 months depending on how much you print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up & operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all we need for our home family use . We enrolled in HP INK program and this has greatly improve the total print process along with the Geek squad to assist with problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    print on both sides

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this for not only lower price on ink but printing double sided an printing documents on top which i had to figure out myself, plus i use less paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 5 printers have all been HP. Although I hate buying ink, there are no service problems. Replacement ink cartridges (64) are not available everywhere ... yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an HP Photo Envy that I wore out so I upgrade to this model. Was a breeze to set up and so easy to use. Love the availability of the Insta-Ink program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer but...

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awhile then started to have wireless issues. Called HP and after 4 calls finally got it connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and quiet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer, just wish finding the correct color lock paper was easier when communicating with customer service reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good All in Color printer with photo tray

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good All in Color printer with photo tray. Wifi and USB capable. with various ink delivery or purchase options like Best Buy's easy replenish or HP's Instant Ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink Monitor is Terrible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a good job printing, would have given 4-5 stars, but we just hit our first time of running out of ink. The ink monitor shows half of the black ink is still available, but it is printing like it is almost out. Either it is an overall printer error or it is truly running out of ink (which seemed short with how much we print). This is happening as we need to print something important, so the lack of warning is rather frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use alot of Ink...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using this for working at home this may not be the printer for you. We got this with having to print home school assignment and not needing color copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPPrinter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this printer for over a year and did well. however, this month i notice that the printer is starting to make noices when it finishes printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer it's easy to use and install.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the previous reviews, I was a bit concerned about the installation. It went easy! All I did was follow the on-screen instructions and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a laser printer, but the associate that helped me said this is the one to get. It’s fine. One day I will get my laser one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Does everything I had hoped it would do. The HP smart app is a great Complement to the printer allowing me to do everything from my iPhone or from my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was an easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up but it took so much ink every month or two I had to get new cartridges so it added up real fast. Other than that it’s a pretty good printer for the price.

    I would recommend this to a friend