Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- |
- SKU:
- 5961901
Customer reviews
Rating 4.5 out of 5 stars with 7213 reviews
(7,213 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
hp printer set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performs as expected hp lacks the old mechanical set up as it did several years ago as we depend on the electronics to do it now
I would recommend this to a friendRated 4 out of 5 stars
HP Envy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Printer and prints out great photos. I would give 5 stars but have a issue with working wirelessly. Over all works Great
I would recommend this to a friendRated 4 out of 5 stars
Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad printer but ink is expensive. I have since moved to another printer that uses larger cartridges. Much better value
No, I would not recommend this to a friendRated 5 out of 5 stars
Still going strong
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for 2 years now and I have yet to have any problems. I definitely recommend it. I love how I can print pages from anywhere in my house.
I would recommend this to a friendRated 5 out of 5 stars
My Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer!! It has great features!! It will do so much!! My only problem is it’s smarter than me!! You’ll never regret buying this one!!
I would recommend this to a friendRated 5 out of 5 stars
Good printer for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just recently purchased this printer. We have used it to print off documents. We have not printed any photos yet. I will update the review after we print some pictures.
I would recommend this to a friendRated 4 out of 5 stars
NO INSTRUCTIONS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Not very easy to set up and the instructions are almost useless. I had to stumble into getting it set up.
I would recommend this to a friendRated 4 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for price wish it could scan double sided from feeder thats the only downfall i se
I would recommend this to a friendRated 5 out of 5 stars
Printer purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was directed to this product from someone in audio ! Was impressed with him walking me over to the other department and still helping me , class act
I would recommend this to a friendRated 5 out of 5 stars
Great option for a home printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this due to work from home covid and it works great. I love the app, the first set of ink went fast, but the ink purchased after has lasted alot longer.
I would recommend this to a friendRated 4 out of 5 stars
msbjd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To date, have used my HP Envy Photo 7855 for both printing and faxing information. Faxing was very simple. So far very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a printer with picture capabilities, so far, no complaints, works like a charm! HP makes the best products and I am loyal to a Company that leads the Industry.
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a printer as I was sending out cover letters and resumes. I purchased it and it was easy to follow the instructions to link it to my laptop and wireless system.
I would recommend this to a friendRated 5 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but ink does seem to run out fast. However you can get ink delivered when your running out for a small fee.
I would recommend this to a friend- Cons mentioned:Paper tray
Rated 1 out of 5 stars
Avoid HP and Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. And Best Buy support of non-existent and HP's support is also awful. Ink Cartridges will not seat properly, and neither will the paper tray. Specifics: With a ridiculous number (15?) of attempts I got the ink cartridges to stay put... and then a week later the paper tray would not close. Only Heavens knows what will happen with the 4 extra new cartridges I bought - maybe I wasted a lot of money if they too cannot be seated properly. This product, solf new at full price, is being discontinued but this did not stop Best Buy from selling it nor standing behind it. HP "support is useless. I was on hold forever and then got an incompetent person. A very sad state for two once proud and responsive corporations - now seemingly given to grabbing money ad running away.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve run into so much difficulty with your printer. I can wholly understand why problematic ink cartridge installation and a paper tray that won’t close – not to mention failing to receive the support you need – would add up to a tremendous frustration. I want to help you out of this dilemma, so I’ll provide a resource aimed at making that happen.
I can’t tell from your review what’s causing the issues you describe, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Rated 2 out of 5 stars
Irritated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When printing pictures it always tells me to put printer paper 5x7 or 4x6 paper In when I have 4x6 paper in and I have already chosen the 4x6 paper. If this persist I plan to return this printer. Just got done printing 230 or so pictures from Disneyland and it took forever. But the pictures were awesome quality and the hp instant ink program is cool I do like that.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear you like your printer’s print quality and the instant ink program, I’m sorry to hear the printer is asking you to specify paper size when you’ve already done so. I can understand how that would be irritating. That said, I’ll point you toward some resources I hope will help the situation.
First, if you haven’t already, look over this guide to loading paper, cards and envelopes in your printer to see if you find anything useful:
- support.hp.com/us-en/document/c05540231
Next, this guide to dealing with paper-mismatch error messages might also help:
- Windows: support.hp.com/us-en/document/c03275134
- Mac OS: support.hp.com/us-en/document/c01824353
If those don’t help or address the issue you describe, I hope you will reach out to us for assistance troubleshooting. We're always here to help. You can contact us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Rated 4 out of 5 stars
Good multi purpose printer, scanner, fax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does well at its designed purpose. Uses up to many color cartridges when printing color photos or pages, expensive to replace color ink.
I would recommend this to a friendRated 4 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my previous printer. Only negative is that you have to reload paper to get 2 sided printing.
I would recommend this to a friendRated 5 out of 5 stars
Quality Printer at a Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the second HP Envy printer I have purchased. Both have been great printers. Purchased new printer for me but passed my first HP Envy printer to my husband.
I would recommend this to a friendRated 5 out of 5 stars
It worked well "right out of the box"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Between the instructions "in the box" and the information at the manufacturer's website, the installation and setup went well. Now I have hoping for longevity of the printer.
I would recommend this to a friend















