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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 7,214 reviews
  • Rated 1 out of 5 stars

    Bad printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not recommend. Printer constantly had issues, and used more ink that it should. Completely stopped working after half a year and performed poorly up till that point

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it to it’s full potential but so far so good. Set up was a bit of a nucianse because I had to restart a few times to even get the software to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Envy photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but the setup is way to complicated. It too way to long and required help to finally get it accomplished.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No printer cable included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Works as advertised. Only one issue; there is no printer cable included with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great photo printer by hp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new HP photo printer it has a lot of features that I'm still getting used to but so far it's been great, I think I'm going to enjoy this for a long time thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi purpose printer, scanner, fax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well at its designed purpose. Uses up to many color cartridges when printing color photos or pages, expensive to replace color ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty in getting it to use the feeder to scan. It took 2 downloads from customers to get me where I needed to be. That should NOT be necessary. HP should have the information as part of the 123hp.com information. The printer takes much longer to print than my previous HP. It uses a great deal more ink than my previous printer. It took me longer to hook this printer up than it takes set up an entire computer system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer died just when I needed it most. Went to Bestbuy in a hurry, bought it & had this one up & running in no time! Works great but goes through ink fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just recently purchased this printer. We have used it to print off documents. We have not printed any photos yet. I will update the review after we print some pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Photo all in one Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy Photo printer wireless all in one instant ink is great and easy to use for a beginner or expert. I highly recommend! I love me HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice works really good very easy hookup very fast shipping and really good tracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Inexpensive printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just because I needed a printer and it was the only one available. Thankfully it turned out to be a really good printer glad I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice copier at good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well..great value deal at Best Buy. could be brighter or wider display for programming but minor issue compared to utility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about photo printers. But the guys at Best Buy walked me through everything and explained to me about the HP ready ink plan you set up online to help save on ink. Thanks guys.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Irritated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When printing pictures it always tells me to put printer paper 5x7 or 4x6 paper In when I have 4x6 paper in and I have already chosen the 4x6 paper. If this persist I plan to return this printer. Just got done printing 230 or so pictures from Disneyland and it took forever. But the pictures were awesome quality and the hp instant ink program is cool I do like that.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad to hear you like your printer’s print quality and the instant ink program, I’m sorry to hear the printer is asking you to specify paper size when you’ve already done so. I can understand how that would be irritating. That said, I’ll point you toward some resources I hope will help the situation.

      First, if you haven’t already, look over this guide to loading paper, cards and envelopes in your printer to see if you find anything useful:
      - support.hp.com/us-en/document/c05540231

      Next, this guide to dealing with paper-mismatch error messages might also help:
      - Windows: support.hp.com/us-en/document/c03275134
      - Mac OS: support.hp.com/us-en/document/c01824353

      If those don’t help or address the issue you describe, I hope you will reach out to us for assistance troubleshooting. We're always here to help. You can contact us via your preferred method at this link: hp.com/contactHP

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. I haven’t had much time to really use it yet. So far the printer is performing as expected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all HP printers are created equally. This model works flawlessly and reliably. I highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy works for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd HP Envy printer that we have owned and this new is working perfectly just like our previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer as I was sending out cover letters and resumes. I purchased it and it was easy to follow the instructions to link it to my laptop and wireless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a printer with picture capabilities, so far, no complaints, works like a charm! HP makes the best products and I am loyal to a Company that leads the Industry.

    I would recommend this to a friend