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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,214 reviews
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. I haven’t had much time to really use it yet. So far the printer is performing as expected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old version of the iPad. I didn’t want to switch from Apple as I have several Apple products. I hate that they are expensive to replace, but they are a tool I use each day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had some trouble setting up, but, now working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Wireless range was increased with my router. I can work upstairs and send signal to printer downstairs. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printed. Great value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Great great customer service. It was nice to find a woman on the staff. I tried two guys first and they couldn’t be bothered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Pick up was easy. In addition to normal printing I have used it to print pictures that I use in my family tree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I thought my old printer had problems but it didn’t. My router had problems but I kept this anyway as it had some more features and it was new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I purchased this printer and it was lemon..a few issues and had to take it back to get another one...so far it’s better and working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No printer cable included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Works as advertised. Only one issue; there is no printer cable included with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had minor issues installing it, but it has worked well since. I got a message saying it was not linked up for the ink program, but I think that has been resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it, except the installation. There was no manual or CD. I had to try and find install instructions and ended up having to get help from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. I have bought it twice as the first time around something went wrong. Its great for photo printing. Great device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this same printer about 1 year ago. It worked fine at the time but sat around for almost the entire year. The printer stopped scanning and printed real faint. changed the cartridges out several times with no luck. Tech support told me basically that " if you don't use it you lose it". So I bought another one with a warranty this time. So far its working fine. I try to print something once a month. Can't beat the price for what it does all-in-one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY Photo 7855

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Amazon Alexa Ask your compatible device to print custom shopping lists, to-do lists, as well as a variety of coloring activities and crossword puzzles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is dope especially if you sign up with hp instant ink. I can print photos and regular documents without worrying about running out of ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small jobs. The only down fall is that it eats up the color ink really fast. Had to replace the cartridges within the month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer expensive ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer by HP. Ink costs too much but that is the deal with HP No significant issues have come up yet but stand by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working as it was said too.. Love having it.. I needed it cus I have my own business, but not always at the shop, cus i work from home also, it has been helping me alot..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already familiar with this printer because I work on at my job. So that was a reason I bought it for my personal/professional use at home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great Printer, but single cartridge for 3 colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does very good job, but one cartridge for all of the colors is an unnecessary expense.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passable product. Not as good as the 6968 model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my hp6968 model with the supposedly comparable hp7855.. Similar but, operationally not the same. 1. Scan feature not operational upon initial installation. I’ll reinstall later..I just hate to do things twice 2. Paper moves in the paper feed tray signaling false “out of paper” message.. Thought about it for about 3 minutes and fashioned a simple foam block and inserted it behind the to act as a wedge. No problems since.

    I would recommend this to a friend