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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 7,214 reviews
  • Rated 5 out of 5 stars

    excellent printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is dope especially if you sign up with hp instant ink. I can print photos and regular documents without worrying about running out of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great Printer, but single cartridge for 3 colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does very good job, but one cartridge for all of the colors is an unnecessary expense.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Printer HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with tablets and smartphones...Not so good with wireless laptops!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old version of the iPad. I didn’t want to switch from Apple as I have several Apple products. I hate that they are expensive to replace, but they are a tool I use each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health Haven Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine, and I have no regrets buy it. I would say though I wish it could more than one paper at a time, Overall I am very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I purchased this printer and it was lemon..a few issues and had to take it back to get another one...so far it’s better and working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I thought my old printer had problems but it didn’t. My router had problems but I kept this anyway as it had some more features and it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY Photo 7855

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Amazon Alexa Ask your compatible device to print custom shopping lists, to-do lists, as well as a variety of coloring activities and crossword puzzles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had minor issues installing it, but it has worked well since. I got a message saying it was not linked up for the ink program, but I think that has been resolved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passable product. Not as good as the 6968 model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my hp6968 model with the supposedly comparable hp7855.. Similar but, operationally not the same. 1. Scan feature not operational upon initial installation. I’ll reinstall later..I just hate to do things twice 2. Paper moves in the paper feed tray signaling false “out of paper” message.. Thought about it for about 3 minutes and fashioned a simple foam block and inserted it behind the to act as a wedge. No problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful personnel in making a purchase and and helping me return the purchase due to cartridge problems and ordered a replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this same printer about 1 year ago. It worked fine at the time but sat around for almost the entire year. The printer stopped scanning and printed real faint. changed the cartridges out several times with no luck. Tech support told me basically that " if you don't use it you lose it". So I bought another one with a warranty this time. So far its working fine. I try to print something once a month. Can't beat the price for what it does all-in-one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a very good printer if I can get it to work with the computer I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer it hurts to leave a letter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases printer worked for one week and have been having issues with it since then with the ink cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for at home learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my daughters' homework, art and overall small projects she'd like to do. A little big for a child's desk but it fits ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it, except the installation. There was no manual or CD. I had to try and find install instructions and ended up having to get help from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Automatic Document Feeder Faulty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all HP printers, this one does a decent job of printing documents. I did not try printing a picture so I cannot give an opinion on that. However, the document feeder did not work correctly. No matter how carefully I fed the document into the slot, the copy came out crooked. I returned this printer. I would recommend HP Printers, but not this one!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features on this printer work great. I had to purchase it as my previous printer was destroyed in the tornado on Easter Sunday. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall printer/scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up through online link was challenging but worked out in the end. Ordered cd setup disc for $7 plus shipping...not included with original purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. If you don't subscribe to HP Ink, you should. My ink is always replenished in a timely manner.

    I would recommend this to a friend