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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 7,214 reviews
  • Rated 5 out of 5 stars

    HP printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer. I haven't used all the features yet, however I think I'll be happy when I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent printer, but a drain on ink cartridges

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model to replace one similar I owned for 4 years. THIS unit is a decent version of that older model. The ink cartridges don't seem to have as much ink and run out often and quickly. *Advice, only use the XL cartridges, they do last significantly longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one perfect for every need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used till the other day and man when I say I’m Impressed I mean just that....I Love the pictures feature which allows me to copy straight from my phone:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is pretty happy with the printer. Home office complete

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printers need to keep up with wireless technology

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the printer's fault, manufacturer's fault with all printers. I have purchased 5 or more printers in the past two years, no brand is seamless with wireless internet. You have to know things like they require a dual band wifi and you have to change channels. Five or more printers I tossed before I found someone knowledgeable that could keep one operating for more than a day without a reboot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer but uses too much ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support was on time and very efficient. Printer is very nice but used too much ink. Also, the cartridges are too hard to find at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for students !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer , I needed a good printer because I am a college student and I also have two siblings that are students and this printer is perfect for the family !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer wih clear colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use and replacing the ink cartridges is not complex. Printer does not require much space. It does a good job so I'm pleased that I bought It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer it hurts to leave a letter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases printer worked for one week and have been having issues with it since then with the ink cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes the best products. Will always be happy with the product. My entire family are crazy about HP. Thanks for making a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PRINTER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a great buy! As a college student, I needed a good printer and I love this all in one. The scanner is so convenient and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing print

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer strongly recommended this product It’s been months since when I bought it high quality printing and very economical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer I bought it for my wife, she does not possess a lot of technology skills but this printer she runs like her car she has no problem rolling the windows up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great ! I've always bought HP products for I feel they are the best as is this printer. The color is dead on perfect !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. My last HP was crap - it was the 4000 series. This one works great. Hopefully it won’t self destruct after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every function, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer purchase validates why I continue to buy HP every time. I usually get 5+ Years out of HP. There are deals on their ink at office supply stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced HP Printer _ average printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to rave on about. Usually have to download updates which seems like every time I want to print (I only print about 150 pages per month).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in our 70’s and have problems from time to time with electronics. This large color screen is easy to read and use. Definitely worth paying a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hp printer. I think they are perfect for the casual home printer. My first one didn’t break it was just time to upgrade after 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Awesome printer! Protecrion Plan A Must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome all around printer that can do everything, only downside is I purchased in april and it is now august and it will no longer scan documents, failure to scan error, ran HP print doctor app, updated all software and still does not scan. Was never dropped , damaged or misshandled, should have purchased protection plan

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad to hear you’re so pleased with many aspects of your printer, I’m sorry to hear the scan function stopped working after only about four months. That must be a tremendous letdown. With that in mind, I’ll offer some information and resources that I hope will help.

      I would refer you to our Print and Scan Doctor, but because you’ve already tried that with no success, I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP