Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Great Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful personnel in making a purchase and and helping me return the purchase due to cartridge problems and ordered a replacement
I would recommend this to a friendNice printer but uses too much ink.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech support was on time and very efficient. Printer is very nice but used too much ink. Also, the cartridges are too hard to find at this time.
No, I would not recommend this to a friendReplaced HP Printer _ average printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to rave on about. Usually have to download updates which seems like every time I want to print (I only print about 150 pages per month).
No, I would not recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are in our 70’s and have problems from time to time with electronics. This large color screen is easy to read and use. Definitely worth paying a little extra.
I would recommend this to a friendEvery function, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer purchase validates why I continue to buy HP every time. I usually get 5+ Years out of HP. There are deals on their ink at office supply stores.
I would recommend this to a friendLOVE THIS PRINTER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a great buy! As a college student, I needed a good printer and I love this all in one. The scanner is so convenient and I love it!
I would recommend this to a friendPrinters need to keep up with wireless technology
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the printer's fault, manufacturer's fault with all printers. I have purchased 5 or more printers in the past two years, no brand is seamless with wireless internet. You have to know things like they require a dual band wifi and you have to change channels. Five or more printers I tossed before I found someone knowledgeable that could keep one operating for more than a day without a reboot.
No, I would not recommend this to a friendhp envy photo 7855
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has great features even has a quiet mode will take both photo paper and regular paper loaded at the same time no need to remove regular paper to load photo paper
I would recommend this to a friendWorks well so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints. My last HP was crap - it was the 4000 series. This one works great. Hopefully it won’t self destruct after a year.
I would recommend this to a friendGreat home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second hp printer. I think they are perfect for the casual home printer. My first one didn’t break it was just time to upgrade after 5 years.
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP makes the best products. Will always be happy with the product. My entire family are crazy about HP. Thanks for making a good product.
I would recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice works really good very easy hookup very fast shipping and really good tracking
I would recommend this to a friendNot instant ink ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well but according to the Hp instant ink site it is not eligible for instant ink. I am keeping the printer, it still suits my requirements.
I would recommend this to a friendHP Envy works for us!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd HP Envy printer that we have owned and this new is working perfectly just like our previous one.
I would recommend this to a friend- Pros mentioned:Ease of use
works well so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more capabilities than previous printer. easy to set up and run.
I would recommend this to a friend ENVY !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great ! I've always bought HP products for I feel they are the best as is this printer. The color is dead on perfect !
I would recommend this to a friend- Pros mentioned:Print quality
Awesome printer! Protecrion Plan A Must
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome all around printer that can do everything, only downside is I purchased in april and it is now august and it will no longer scan documents, failure to scan error, ran HP print doctor app, updated all software and still does not scan. Was never dropped , damaged or misshandled, should have purchased protection plan
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear you’re so pleased with many aspects of your printer, I’m sorry to hear the scan function stopped working after only about four months. That must be a tremendous letdown. With that in mind, I’ll offer some information and resources that I hope will help.
I would refer you to our Print and Scan Doctor, but because you’ve already tried that with no success, I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
where is the camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, had to take first one back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of the printer and the use of the fax machine are very nice also the clarity of the copy machine is very good on this I enjoy this product very much.
I would recommend this to a friendAmazing print
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing printer strongly recommended this product It’s been months since when I bought it high quality printing and very economical
I would recommend this to a friend