Customer Ratings & Reviews

Printer works well but not very user-friendly. You need to keep telling it what tray and paper to use. I kept printing documents on photopaper.

I was so sad I had to purchase a new printer. This one will not disappoint. I am very pleased with it.

I purchased the printer strictly for photo printing, but when I realized the full capabilities of it, I was amazed. The hp ink delivery system for it is amazing as well.

printer works perfectly Best Buy staff was very helpful HP service desk was excellent

Gentleman was helpful and polite Had a pleasing attitude and helpful manner. Was taken care of easily after asking for a salesperson.

Not as compact as our old copier. It appears to have more open areas than our former copier. We'll see, may have to cover it for dust control.

I purchased this ALL in printer since working from home my old printer wasn't faxing and always having a problem. This fax tells you that if you are having trouble faxing to set to slow fax speed I thought it was back when we had dial up internet, that is how slow it was faxing. Well this printer is not so simple to set up and use as other models I had over the years from HP. With this printer it's not just having your computer find device and you are connected. I have multiple computers so each one had issues with connecting to because with my Dell I had to download an app to use the scanner and printer and with my HP I had to download off of HP site. Why is it that instead of having less problems you have more in connectinga device. Then if you need technical support you will be talking to someone who is either in the Philippines or India.

This seems like it would be a great printer, but two weeks after purchasing it I still can't get it fully set up. It prints fine from one computer, but won't print from another PC on the same network. The installation software didn't seem to work properly, and HP phone technical support was worthless! I have a Geek Squad on-site visit scheduled to try to finally get everything working properly!

We love this printer. The set up is easy and the it’s super easy to make copies. We havent printed any images yet but the basic functions are wonderful

I hardly ever have any problems with this printer. the ink doesn't seem to last as long as they say it will, I buy the XL.

This seemed great when we first got it but then it started to say we were low on ink when it was a new cartridge, and wouldn’t print anymore.

Love it but most directions are online & they are confusing. My friend has an HP printer and steered me in right direction

Everything I expected & more . Replacement for a defective one . This is all you had in stock & Im glad associate suggested it

I like the compact size of the printer. It is slower than I expected but has a nice print quality.

I had to return the first one i purchased since it was defected. After setting up the second one I see that it works as intended.

I bought this because it was the best value for what I needed. Old printer would not work with the windows 10 update.

like the printer only problem was the i had to call tech to set up. couldn't do myself

I have been happy with this printer. It was reasonably priced and no issues with jamming and easy to replace the print cartridges.

Due to working from home, I was looking for a complete printer and after reading review about it, I decided to buy it. I am glad I did.

Love the HP Instant Ink program. I replaced an older HP printer because it was having compatibility issues with 64 bit programs.