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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,214 reviews
  • Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and especially that I can print from my phone! Photo printing is phenomenal to say the least for what this machine cost! However, the sheet feeder to scan worked only once. Fortunately, I don't scan a lot of documents so I'm going to overlook that and not return it. So I knocked it down to Average but it deserves Excellent aside from the scanning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that it is hooked up I love it the only downside to me was that a better instruction booklet is needed... but it is a speedy little machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, Has everything you need for a small at home office. Not many printers have Fax capability's anymore. Would highly recommend this printer.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Touch screen is not very sensitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not enjoyed the functionality of the touch screen and the paper tray.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice printer, terrible ink subscription program.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer. Selling point was the Instant Ink subscription, which has never worked properly for me. I used their ink, but the printer would not maintain a stable connection to the online service. I have a home full of gamer children that stream and watch movies over a gigabit network that doesn't hiccup, but this printer was the exception. I think it was the site that the printer was supposed to "sync" to that was the issue or the printer itself. I ended up purchasing my own ink and canceling the Instant Ink subscription because it perpetually noted that I had printed 0 pages although my children and I have used it to print work and school documents. Like I said, the printer is okay. It's a printer that prints. The Instant Ink service is a sham and I'll never subscribe to that again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Quality is average. Speed is average. A bit pricey for what you get. Slightly disappointed, but will keep.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple set up.Ink doesnt last as long as i would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP7855 printer was so easy to set up and connect to my IPhone and IPad. Does everything I need my printer to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and all in one device. Just pretty big and wifi connection can be a little tricky. Maybe it's just my horrible wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and fast. Have only printed emails and d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Had trouble setting up. HP on line was unavailable when I wnted to set it up. Did it manually and that was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H/P product vs Best Buy staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the printer's quality and value outweighed the Best Buy staff's inefficiencies and less than professional conduct

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself is excellent had some issues getting it to work right but geek squad assisted and made it right. ink program is a great idea !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up, and is very user friendly. Overall, I am satisfied with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process went extremely smooth and seamless. Best Buy staff could not have been more friendly and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad printer. It was a little hard to set up following the recommended install instructions. I had to follow the basic setup procedures account of the recommended would not allow the install. Instructions weren't the best. Already received notice, that apparently, printer parts no longer available.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer, difficult installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the HP Hotline to complete the installation but it has done everything I have expected it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 7855

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for “All in One” feature. I used it for my home family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! Will buy again, only problem I have is the ink does too fast! Whew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great printer, no complaints overall. All I have left to do is set up the faxing capability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an epson previously and had nothing but trouble from the get go. with this hp though set up is extremely easy and it has some fantastic features.

    I would recommend this to a friend