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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,214 reviews
  • Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and especially that I can print from my phone! Photo printing is phenomenal to say the least for what this machine cost! However, the sheet feeder to scan worked only once. Fortunately, I don't scan a lot of documents so I'm going to overlook that and not return it. So I knocked it down to Average but it deserves Excellent aside from the scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do tasks without any hiccups. Once comm was set up, this printer got busy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good basic printer but an upgrade from the model I bought 6 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and fast. Have only printed emails and d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Had trouble setting up. HP on line was unavailable when I wnted to set it up. Did it manually and that was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works magic. We have several printers and I like this for colorful documents and Printing pictures as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple way to print pages and photos. The tray has two levels and can accommodate both regular paper and photo paper at the same time. Very handy.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Touch screen is not very sensitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not enjoyed the functionality of the touch screen and the paper tray.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H/P product vs Best Buy staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the printer's quality and value outweighed the Best Buy staff's inefficiencies and less than professional conduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful printer, minimum of setup. Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different printer that oten had trouble connecting with computer or loading paper. this one is a dream compared to that! Really enjoying using it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice printer, terrible ink subscription program.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer. Selling point was the Instant Ink subscription, which has never worked properly for me. I used their ink, but the printer would not maintain a stable connection to the online service. I have a home full of gamer children that stream and watch movies over a gigabit network that doesn't hiccup, but this printer was the exception. I think it was the site that the printer was supposed to "sync" to that was the issue or the printer itself. I ended up purchasing my own ink and canceling the Instant Ink subscription because it perpetually noted that I had printed 0 pages although my children and I have used it to print work and school documents. Like I said, the printer is okay. It's a printer that prints. The Instant Ink service is a sham and I'll never subscribe to that again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer does most everything for you. My only recommendation would be to enlarge the quwerty keyboard so it would be easier to hit the correct keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP7855 printer was so easy to set up and connect to my IPhone and IPad. Does everything I need my printer to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We seem to know have issues keeping a solid wireless connection. Did not have this before. Not sure why and yea I'm fairly good at installs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer, difficult installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the HP Hotline to complete the installation but it has done everything I have expected it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy HP printers and I am in the market for a new HP computer also so I wanted one that will have no problems with my computer when I get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great printer, no complaints overall. All I have left to do is set up the faxing capability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process went extremely smooth and seamless. Best Buy staff could not have been more friendly and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer. Love the auto tray holder. Color is vibrant as shown. Invest in the ink plan it's worth it with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. This was a replacement for one that I had just like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. I got it to replace a older printer that stopped working and this a huge improvement. The automatic ink ordering is awesome

    I would recommend this to a friend