DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,213 reviews
  • Rated 5 out of 5 stars

    Very good and fast. Have only printed emails and d

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Had trouble setting up. HP on line was unavailable when I wnted to set it up. Did it manually and that was OK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth price in my opinion.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up printer on phone through bluetooth I ran into issues. Ethernet cable would probably work best if not tech savvy. Scanned pictures to print copies and it never came out right. Color is always off, even with new ink cartridge and scanner would always take away from photo and add white border. Haven’t figured out how to fix that yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY PRINTER

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS BEEN A GREAT PRINTER. WE ALSO GOT " INSTANT INK" SO WE DON'T HAVE TO GO SHOPPING FOR INK...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather good printer fax combination capabilities. Copier feature works very well. Great upgrade to the series.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and especially that I can print from my phone! Photo printing is phenomenal to say the least for what this machine cost! However, the sheet feeder to scan worked only once. Fortunately, I don't scan a lot of documents so I'm going to overlook that and not return it. So I knocked it down to Average but it deserves Excellent aside from the scanning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer. Love the auto tray holder. Color is vibrant as shown. Invest in the ink plan it's worth it with HP.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Touch screen is not very sensitive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not enjoyed the functionality of the touch screen and the paper tray.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H/P product vs Best Buy staff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the printer's quality and value outweighed the Best Buy staff's inefficiencies and less than professional conduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP Envy Printer. Instead of using WiFi, it will run on "hot spot" on your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works magic. We have several printers and I like this for colorful documents and Printing pictures as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great printer, no complaints overall. All I have left to do is set up the faxing capability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer, difficult installation.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the HP Hotline to complete the installation but it has done everything I have expected it to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice printer, terrible ink subscription program.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer. Selling point was the Instant Ink subscription, which has never worked properly for me. I used their ink, but the printer would not maintain a stable connection to the online service. I have a home full of gamer children that stream and watch movies over a gigabit network that doesn't hiccup, but this printer was the exception. I think it was the site that the printer was supposed to "sync" to that was the issue or the printer itself. I ended up purchasing my own ink and canceling the Instant Ink subscription because it perpetually noted that I had printed 0 pages although my children and I have used it to print work and school documents. Like I said, the printer is okay. It's a printer that prints. The Instant Ink service is a sham and I'll never subscribe to that again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for school or small home office printing. The touch screen can be a little difficult to navigate, as it is small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but needs larger paper tray.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is always a good printer. Buy this one needs a paper tray with more capacity, only holds about 75 sheets at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP7855 printer was so easy to set up and connect to my IPhone and IPad. Does everything I need my printer to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer broke down on me. Replacement printer is better because it has wireless capabilities that can be used from your phone or tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer/scanner for home office...only thing is finding the ink cartridges has been difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp makes nice printers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp printers are usually the best when it comes to ink replacement. Just wish they would last more that 2-3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer, it's replacing an older photo printer. Love the all in one features and the photo paper tray makes it easier to printer pictures.

    I would recommend this to a friend