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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 7,214 reviews
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good printer but does not work for submlimination ink tank like the EPSON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY Photo 7855

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for now. Is not very fast but for me what I need is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed photo copier for basic chores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Hayk (Geek Squad installer) in installing and showing our housekeeper how to use now copier. Thank-You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this all in one printer and it took him awhile to get use to it but he’s happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer does everything we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software didn't seem to want to download at first, was a little misleading but in the end loaded just fine. Printer works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good unit and it the second one I’ve owed. The first one cost $139.00, this one was $225.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it is supposed to. No problem losing wifi signal like i've had with other HP products. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for high quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This produces very high quality pictures for its price range. Regular printing is medium speed ..... it is not a high speed printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Printers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was purchased because of its ability to scan from the automatic feeder. It is serving its purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model of this printer and it worked great. I like that there is no need for an extra photo ink cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PRINTER WITH ALL THE FEATURES. WORKS GREAT. I WOULD DEFINITELY REFER THIS ITEM. WAS ABLE TO PURCHASE ON SALEE AS WELL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    our new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the new printer very much,most of the time Ihave very little problems using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a nice store to shop, if you need a TV or appliances or computer, they have everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Does everything I want it to. Pictures come out beautiful no matter what size you print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not a good photo printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints black and white documents well but not so good as a photo printer; quite disappointing. Would have returned but needed during Covid due to no other machines were available. Stay away if you need this to print photos.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Chris.

      I’m sorry to hear that your printer has rendered prints of poor quality. I wholly understand why this would be an unsettling surprise. I want to help you remedy this situation, so I’ll offer some suggestions I hope will accomplish that.

      First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
      - support.hp.com/us-en/document/c05541385

      If print quality does not improve to your satisfaction, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP ENVY 7855

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A successful update of your printer/scanner copier device. I'm still learning its many capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy Printer/ Scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this all in one printer alot. It does exactly what it says it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was designed to do print scan and copy I have no complaint I guess it's a good printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it set up. A little hard to follow on the pictures but once figured it out then just follow directions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Printer but hard to connect to my internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good Printer but hard to connect to my internet and when I did it had changed to the name and model/sn it was on.

    I would recommend this to a friend