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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 7,213 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hp photosmart 6520 had stopped working and the Envy 7865 series was suggested, I love it. It is so much better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printed just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the reviews and looking into other printers, I decided on this one. So far it has done great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its only been a short time..but so far love it...it has done everything I expect..plus it does both sides of the paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY Photo 7855

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for now. Is not very fast but for me what I need is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for easy use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple operation - onscreen operations available at your finger tip. Paper easy to load. Paper jams easy to resolve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP Envy Photo and it works for me. It was not easy to set up, but once it was set up, no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As just an average IQ person when it comes to computers and printers, I found this HP printer easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok just one thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of given it a 5 star but when they shipped it I was missing the phone cord to fax documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price for replacement ink cartridges which can be easily ordered and replaced via the USmail.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not a good photo printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints black and white documents well but not so good as a photo printer; quite disappointing. Would have returned but needed during Covid due to no other machines were available. Stay away if you need this to print photos.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Chris.

      I’m sorry to hear that your printer has rendered prints of poor quality. I wholly understand why this would be an unsettling surprise. I want to help you remedy this situation, so I’ll offer some suggestions I hope will accomplish that.

      First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
      - support.hp.com/us-en/document/c05541385

      If print quality does not improve to your satisfaction, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Envy Printer/ Scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this all in one printer alot. It does exactly what it says it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colleen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner is a little slow with Multiple pages. Also Printing Multiple pages is a little slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer so far and main reason for purchase is hp does a monthly fee for ink replacement which saves money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed an all-in-one printer. This is a great choice. Plus two of my wife's friends recommended it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If it isn't broken...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last HP All-In-One I owned...the scanning software is a little lame/basic. Otherwise it's pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase for my home. I've purchased HP products before. This is pretty standard and has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Excellent performance. Price could be cheaper. Overall love my new printer,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 7800 Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to get the printer to connect to the internet and to our devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid dependable printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to install - wi-fi instructions a little sketchy, but it works just fine after a little fine-tuning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to complete tasks that as assigned. Ink may be expensive and we need to evaluate coverage ratios vs. ink used.

    I would recommend this to a friend