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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 7,213 reviews
  • Rated 5 out of 5 stars

    Love HP Printers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find HP Printers to be the best for me. My last 4 Printers have been HP and I got 10 years out of my 6600.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer/ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great. But the ink runs out quickly, be aware you will be buying a lot of ink often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks GREAT! Easy to set up and does the job well! I subtracted a star because it's loud as @#!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. I wouldn't purchase any other brand. HP reputation is #1. Ink cartridge replenishing program is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer seems,to work well but the touchscreen is hard to use. I feel like I have to mash the screen to get a a response

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    at first printed the test page ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    test page printed, but never did connect to my home router . I tried change moving it to a different room to see if that helped. No then it would not boot up completely. Screen would come on the first two dots lit up then if would freeze up and the power button would not work. so i tried unplugging it and try it again the same thing. So i had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer. Burns through Ink but great print Quality. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but it does not work well with voice over IP faxing. All of HP’s ink products seems to have the same issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is difficult to find. Cartridges do not provide page quantity as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Installation a little overwhelming. Running windows 7 probably why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works just great and was not difficult to set up. I like the new ink containers compared with my previous printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but it is a little loud. Using ink program and already sent me ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best for color images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad. for color printer quality definitely spend more $ and get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. I got this for a small office. Works great. Hard to get the wifi working with two networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the printer and used it to print my tax returns for me and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replace a trusty old friend that has decided to retire. So far it is continuing were my old unit left off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for the price, however, it has some connectivity issues from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this product yet but it seems to be a decent copy Scan and fax machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second HP printer. Reliable and easy to use. Installation by the the Geek Squad was efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing performance and customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the printer for 1 week. Worked perfectly when initially installed for both printing and scanning. After the first week received error message and printer stopped working. Looked at online forums to get assistance and found many HP users having the same issue and not getting resolution. Contacted HP for help, after 90 combined hold time and talking with the tech there was no resolution to my issue. This was with a MacBook Air. Fortunately was still within the window to return the printer to Best Buy. This was my second failed HP printer. Definitely swearing off of this brand.

    No, I would not recommend this to a friend