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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 7,213 reviews
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer I bought another printer because the one I had was old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer/ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great. But the ink runs out quickly, be aware you will be buying a lot of ink often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    at first printed the test page ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    test page printed, but never did connect to my home router . I tried change moving it to a different room to see if that helped. No then it would not boot up completely. Screen would come on the first two dots lit up then if would freeze up and the power button would not work. so i tried unplugging it and try it again the same thing. So i had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY Photo 7855

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for now. Is not very fast but for me what I need is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 7800 Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to get the printer to connect to the internet and to our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works just great and was not difficult to set up. I like the new ink containers compared with my previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. I got this for a small office. Works great. Hard to get the wifi working with two networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed great photos of my grandson"s graduation. Easily connected with my computer.and IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replace a trusty old friend that has decided to retire. So far it is continuing were my old unit left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble getting this installed and working properly. Did have to got to the website but when I did it was very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not a good photo printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints black and white documents well but not so good as a photo printer; quite disappointing. Would have returned but needed during Covid due to no other machines were available. Stay away if you need this to print photos.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Chris.

      I’m sorry to hear that your printer has rendered prints of poor quality. I wholly understand why this would be an unsettling surprise. I want to help you remedy this situation, so I’ll offer some suggestions I hope will accomplish that.

      First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
      - support.hp.com/us-en/document/c05541385

      If print quality does not improve to your satisfaction, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Sweet printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Installation a little overwhelming. Running windows 7 probably why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy Printer/ Scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this all in one printer alot. It does exactly what it says it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for the price, however, it has some connectivity issues from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a little problem using the app to change settings but otherwise the printer does a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is difficult to find. Cartridges do not provide page quantity as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a lot more than my other one, it has had a couple if hiccups, but over all, I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you download the right driver for Windows if you're using a PC. Besides that, its a quality printer and affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer. Burns through Ink but great print Quality. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second HP printer. Reliable and easy to use. Installation by the the Geek Squad was efficient.

    I would recommend this to a friend