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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,214 reviews
  • Rated 2 out of 5 stars

    Game-ending connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three of these and all had problems with connectivity via WiFi. I moved out of state and even with al new Wi-Fi and PC equipment I still had the same issues. I got a replacement which also had problems. It would work but stop in the middle of a job then I would have to reboot the PC to get it back. I finally replaced it with a Canon TR8620 and that one was much easier to install initially and has been perfect since I got it with both of my PCs and my phone as well. The Envy seems like a nice unit and maybe my problems were specific to me but it did occur on two completely separate Wi-Fi systems and with two Envy printers and HP Tech support, while helpful were not able to resolve my issues so I suspect it may be a weakness in an otherwise nice printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, cost effective only thing that I am not happy with is the amount of ink per cartridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good print quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to install but works great. Customer support was helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT I RECOMMEND IT. IT EASY TO USE AND PRINT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big fan of HP! This printer does everything I need it to do. I would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unopened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home. Ok’d printer someone fixed Brought new one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My N ew Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar printer before that lasted 9 years. It really works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like shopping at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer works great I have been using it seems daily. Thank you for being there when I need you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good versatile printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my daughter's birthday in April after having bought one for myself in January .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it that long but so far it's a great little printer! Does it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O.K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s O.K. So far. I would like to do a review 6 months out a d a 12 months from now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one minus on this printer is you can't scan multiple papers at the same time. You have to do one by one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy find with easy customer service helped me understand the upgrades. I'll buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, does exactly what it's supposed to do, a bit noisy but it will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by hp customer service. Missing one ink and was sent FEDERAL EXPRESS. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service was excellent I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good overall printer for home use. Have always had good luck with hp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a month, but so far so good. I use it for little stuff here and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little combo printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it. It's an ink hog but they all are. Few jams or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth HP printer. I will buy only HP printers if I need another one.

    I would recommend this to a friend