Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Great printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful printer once I was able to set it up. Set up was a bit slow.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great upgrade from the previous 7100 series.
I would recommend this to a friendEasy set up, works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, works great, saves time. What more could you ask for?
I would recommend this to a friendGreat printer for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use this printer, but I am catching on.
I would recommend this to a friendGreat all round all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On line set up slightly tedious but worth the time in the end.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy HP printers and am never disappointed
I would recommend this to a friendPoor printer for printing photos
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read positive reviews of this product in March 2020, and we placed an order for pick up that day. I also purchased the 2 year Geek Squad product replacement package. We were impressed with the service we got that day, at the start of the pandemic. Soon after purchase, I discovered that the color cartridges for this printer lasted a very short time. I print my photos on this, and it's nothing to have to replace it more than once a day during a photo printing session, and that has gotten very expensive. When my cartridges were ready to be replaced, I did it locally, from WalMart. When I finally got set up for automatic replacement, I got the first cartridge with no problem. However , since then the cartridges have not been available three times. I've been forced now to rely on cartridge replacement services, which is far from ideal. This product is not sitting well with me, and I feel like I am going to have to replace it after less than 4 months, especially if HP is no longer making the color cartridges. (WalMart and Sams no longer have them either.)
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Barb.
I’m sorry to hear that you’ve experienced difficulties getting replacement cartridges for your printer. It’s easy to see why that would quickly become frustrating, especially if you’re printing personal or professional photos, so I’ll offer some information I hope will help.
I’m not sure by “automatic replacement services” you mean our Instant Ink program, but, based on the fact that Instant Ink cartridges are not interchangeable with others, I believe you mean something else.
As an explainer, Instant Ink is a printing plan, not a cartridge purchasing service. This means you choose a plan based on the number of pages you would like to print monthly. You are billed monthly at the end of each billing cycle. Replacement cartridges are shipped as needed based on usage, not by the month. Instant Ink cartridges contain much more ink than cartridges you could buy at a retailer, so they last much longer.
To learn more about it, follow this link:
- instantink.hpconnected.com/us/en/l
If you prefer to buy your own cartridges, I see the ones for this printer are available here on BestBuy.com, and the same is true of Amazon.
I hope this helps, and, again, so sorry to hear that you’re in this unfortunate situation.
Keith
HP Care
hp.com/support
Great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer to use for class and it's a good buy.
I would recommend this to a friendgreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer...Excellant! I would recommend this printer
I would recommend this to a friendexcellent for everyday use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer i have ever had for home use.
I would recommend this to a friendGreatest printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this printer and all it’s features.
I would recommend this to a friendLove this printer. Only takes 2 cartridges.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product and staff Happy w decision Only takes 2 cartridges.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Has all the features that I was looking for.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but I can’t do what I could with the old one. Actually it is a pain in the butt. I can’t do all my different sized envelopes and changing the size of paper and envelopes is a nightmare. Or they should send a book or something on how to work the d. Thing
I would recommend this to a friendSo far been an excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality printer and scanner. I have had no issues to date.
I would recommend this to a friendGreat printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for the price and quite easy to set up
I would recommend this to a friendGreat printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, The ink is included which is a bonus.
I would recommend this to a friendgood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features of this printer. The worker was very helpful.
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it, easy to operate, no problems at all.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer to use for everything including printing and photos
I would recommend this to a friend