Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use! And set up! Would def recommend to anyone!
I would recommend this to a friendMet expectation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great HP product, at a great sale price at BestBuy.
I would recommend this to a friendTypical HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Replaced an older model with this one.
I would recommend this to a friendexcellent for everyday use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer i have ever had for home use.
I would recommend this to a friendGreatest printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this printer and all it’s features.
I would recommend this to a friendGreat printer for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use this printer, but I am catching on.
I would recommend this to a friendGreat all round all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On line set up slightly tedious but worth the time in the end.
I would recommend this to a friendGreat printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer to use for class and it's a good buy.
I would recommend this to a friendgreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer...Excellant! I would recommend this printer
I would recommend this to a friendEasy set up, works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, works great, saves time. What more could you ask for?
I would recommend this to a friendLove this printer. Only takes 2 cartridges.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product and staff Happy w decision Only takes 2 cartridges.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Has all the features that I was looking for.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, easy set up and works great. Love the ink program.
I would recommend this to a friendGreat printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful printer once I was able to set it up. Set up was a bit slow.
I would recommend this to a friendGreat printer..works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice machine. .better than my epson..
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it, easy to operate, no problems at all.
I would recommend this to a friendGreat printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for the price and quite easy to set up
I would recommend this to a friendGreat printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, The ink is included which is a bonus.
I would recommend this to a friendDisappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. I bought this printer to replace my old HP printer. Today was the first time I had to replace the black toner cartridge. I replaced the black toner cartridge with a new HP 64. The printer is not recognizing this is a new black ink cartridge. I’ve taken it out and put it in 10 times. The black ink cartridge did click in and is in line with the color ink cartridge. I will have to take this printer back to Best Buy to see if the printer is defective. Unable to print at this time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm genuinely sorry for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issues, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
So far been an excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality printer and scanner. I have had no issues to date.
I would recommend this to a friend