Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 7,214 reviews
  • Rated 5 out of 5 stars

    Great all round all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On line set up slightly tedious but worth the time in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer...Excellant! I would recommend this printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical HP printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced an older model with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it over a year ago and still going strong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst printer ever!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality, sucks up ink like crazy, had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for the price - would recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one. Feed tray for scanner is a nice bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for photos and the quality is phenomenal!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I love HP but not this printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I’ve always used HP printers as they have always been great. This printer however has not been the best, it works but it does not stay connected wirelessly to the laptop or smartphones. You have to troubleshoot either reset the WiFi settings on the printer, unplug/plug back in the WiFi modem and printer, or turn your phone/laptop on and off. It has a sleep function I suspect this has something to do with it, as my friend has the same exact printer and has the same issues as I do always having to troubleshoot. If you want to just hit print on your device without having to spend 5-15 min troubleshooting the problem then I’d suggest choosing a different device.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Fraser,

      I'm so sorry to hear that the printer isn't maintaining a steady connection to your network. I can certainly understand how inconvenient this must be and I assure you that it’s far from the seamless experience that we intend on providing. With that said, let's try a few things to remedy this.

      First, I'd recommend using this troubleshooter to tend to frequent connection inconsistencies:
      - Windows: support.hp.com/us-en/document/c04249080
      - Mac: support.hp.com/us-en/document/c04249334

      As a supplement to that, the following link will help guide you through solutions to a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      If this falls short, or for anything else, please don't hesitate to reach out to us for support. We would be more than happy to work with you on resolving this. You can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Easy set up, works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great, saves time. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far been an excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer and scanner. I have had no issues to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but I can’t do what I could with the old one. Actually it is a pain in the butt. I can’t do all my different sized envelopes and changing the size of paper and envelopes is a nightmare. Or they should send a book or something on how to work the d. Thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for photos too!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for fax and photos! Printing is great!! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for printing and prints both sides of paper .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, easy set up and works great. Love the ink program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is everything it promises! I’m glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer once I was able to set it up. Set up was a bit slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this printer. The worker was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer to use for everything including printing and photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has great printers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be a great printer as soon as I can get it connected.

    I would recommend this to a friend