Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Printer Hp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer works very well. I like everything that can be done .
I would recommend this to a friendGreat easy to use convenient printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP definitely knew what I needed. Love this mobile WiFi printer.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer for the price - would recommend!!!!!
I would recommend this to a friendThe best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP makes the best printers. Excellent value and price.
I would recommend this to a friendDisappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. I bought this printer to replace my old HP printer. Today was the first time I had to replace the black toner cartridge. I replaced the black toner cartridge with a new HP 64. The printer is not recognizing this is a new black ink cartridge. I’ve taken it out and put it in 10 times. The black ink cartridge did click in and is in line with the color ink cartridge. I will have to take this printer back to Best Buy to see if the printer is defective. Unable to print at this time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm genuinely sorry for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issues, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for printing and prints both sides of paper .
I would recommend this to a friendAwesome printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer based and reviews... and I did well. I love it!
I would recommend this to a friendGreat Geek service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional & courteous. Quick diagnosis & resolution
I would recommend this to a friendgreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great No problems. Much better than my last HP printer
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely purchase again. Very happy with the product.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality for a great price , I use them every day.
I would recommend this to a friendEasy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected. Thank you. Easy use not bad price.
I would recommend this to a friendSet up and works perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with salesperson choosing this printer
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP is the best! It is dependable and long lasting.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, fast efficient and love the scanner too.
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take care of my printer needs quiet,and affordable.
I would recommend this to a friendBeware HP incompatible with latest Apple OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i needed to replace my HP printer. I bought the same model that I had previously. I had to install it three times and it still did not work properly. Got a former Geek squad member. Still would not scan. I got another techie to help. Kept getting error message to reinstall drivers. There were none. It turned out that the software was not compatible with my newest version of Apple OS. Would have to scan from the computer and could not use the scan from the printer. Per HP they were not going to update the download for Apple. This is the last HP product I will ever purchase.
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase for a great price! Thanks!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. Very easy to use. A great product.
I would recommend this to a friendeasy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WAS EASY TO COMPLETE SET UP MY NEW HP ENVY PHOTO 7855 PRINTER.
I would recommend this to a friend