Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
The best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP makes the best printers. Excellent value and price.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for printing and prints both sides of paper .
I would recommend this to a friendGood machine for home/school use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen requires more pressure than I am used to.
I would recommend this to a friendPrinter Hp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer works very well. I like everything that can be done .
I would recommend this to a friendGreat easy to use convenient printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP definitely knew what I needed. Love this mobile WiFi printer.
I would recommend this to a friendBeware HP incompatible with latest Apple OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i needed to replace my HP printer. I bought the same model that I had previously. I had to install it three times and it still did not work properly. Got a former Geek squad member. Still would not scan. I got another techie to help. Kept getting error message to reinstall drivers. There were none. It turned out that the software was not compatible with my newest version of Apple OS. Would have to scan from the computer and could not use the scan from the printer. Per HP they were not going to update the download for Apple. This is the last HP product I will ever purchase.
No, I would not recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my old printer stopped working, so i bought this one it works great
I would recommend this to a friendGreat Geek service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional & courteous. Quick diagnosis & resolution
I would recommend this to a friendAwesome printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer based and reviews... and I did well. I love it!
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP is the best! It is dependable and long lasting.
I would recommend this to a friendgreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great No problems. Much better than my last HP printer
I would recommend this to a friendEasy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected. Thank you. Easy use not bad price.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely purchase again. Very happy with the product.
I would recommend this to a friendSet up and works perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with salesperson choosing this printer
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality for a great price , I use them every day.
I would recommend this to a friendGreat printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase for a great price! Thanks!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, fast efficient and love the scanner too.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. Very easy to use. A great product.
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take care of my printer needs quiet,and affordable.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Quickbooks and I was told this printer is compatible so that you can print checks, however, I haven't been able to figure out how to make that happen yet. I printed a photo and the quality was not good. I went to a local store to print my photos. I downloaded the software and I'm still having trouble accessing the scanning option from the screen on the printer. I miss my old printers! What happened to the great products that used to be produced along with great service. Is there a company out there that has both any more???
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kristine.
I’m sorry to learn that you’ve had such a troubling time with your printer. It’s easy to understand why difficult usability with check-printing and scanning as well as poor print quality would add up to a huge disappointment. I want to help improve your experience with the device. I hope the resources below will make that happen.
First, to learn more about the printer and all its functions – including printing different types of media such as checks – you can access user manuals, how-to documents, troubleshooting guides and software updates on our support site here:
- support.hp.com/us-en/product/model/9073160
You can also visit a page that has diagnostic tools for various tasks and issues, including print quality. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For scanning, you might gain useful information from a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
If any difficulty persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support