Customer Ratings & Reviews
- Model:
- K7R96A#B1H
- SKU:
- 5961901
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Great printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great because it is also a copier.
I would recommend this to a friendExcellent Printer/Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this printer/scanner daily. It is excellent!
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second hp printer and it works as designed to do
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice all in one printer. Love the price !!!
I would recommend this to a friendGood Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always HP delivers a reliable product. No issues.
I would recommend this to a friendWORKS AS SPECIFIED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PRINTER WORKS WELL. IT IS WIRELESS AND CONNECTS QUICKLY.
I would recommend this to a friendExcellent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent multifunction printer. No problems so far.
I would recommend this to a friendI'm satisfied with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I've been able to use the features available.
I would recommend this to a friendAwesome printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a printer I can count on and I have tried many
I would recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fresh ink, fits the printer. What else can be said of ink
I would recommend this to a friendNice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer especially for the price. I recommend
I would recommend this to a friendGreat wireless printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the ink program that I purchased
I would recommend this to a friendgood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent used it enough for a detailed review. more later
I would recommend this to a friend- Pros mentioned:Print quality
Horrible print quality after a few months...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked good for 4-5 months, and then the printing was horrible. All the ink cartridges are full, and all I get is highly faded prints. I cleaned the heads, aligned the heads, etc., several times, and the results were the same. This is very disappointing because the print quality was great when we got it, but now it's unusable. We've never had an HP printer poop the bed this quickly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has started to render prints of poor quality. I wholly understand why this would be an unwelcome surprise after only several months of ownership and what sounds like a thorough attempt to remedy the problem. I want to help you out of this dilemma, so I’ll offer some suggestions I hope will accomplish that.
First, if you’ve not done so already, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c05541385
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Awesome Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great new printer would definitely buy again!!!!!!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer, scanner and copy machine.
I would recommend this to a friendCustomer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was made out of necessity to replace my previous printer. While I’m pleased with this printer’s performance I am not completely satisfied with the capacity and accessibility of the paper tray.
No, I would not recommend this to a friendGreat for copying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was difficult because of my computer problem
I would recommend this to a friendJust your average ink sucking HP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer is just okay. It uses LOTS of ink and the HP cartridges are expensive. I don't print much either but it always seem to be low on ink. When it dies I'll choose a different brand for sure.
No, I would not recommend this to a friendSo far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up my printer and start using it
I would recommend this to a friend