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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,214 reviews
  • Rated 3 out of 5 stars

    It's better than the last 3 I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with these printers is the short life of the ink cartridges that they require. These printers r expensive to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They make you manually flip paper to do doubleside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make you manually flip paper to do double Sided it doesn’t feed it for you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having difficulty programing the functions into our network. An extra 1/2 inches in height would have allowed room for 1/2 ream of paper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good overall, needs lots of Ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer if you don't have to regularly do a large amount of documents.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good print quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues after internet went out and will not connect to web server. Support from Best Buy and HP not good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average printer! Structurally, it seems cheaply made or disposable. The wireless software can be problematic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no air print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not been able to get air print to work, yet. been on chats and calls with HP... no air print

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice printer; a second choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was atrocious. No setup instructions or CD documentation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer for what it is.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the paper jams up for no apparent reason. Also, it tells me I'm out of 4X6 paper when I'm really not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink guzzler

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses alot of ink, seriously like 30 pages per fill up and not one photo was printed all documents.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn't work all thst well, I would not recommend it at all. I have returned this item so many times and they all have the same problem. It's works partially from your phone and almost never from the computer. It will not print your pictures on the smaller sheets only on the 8 by 11 sheets. They need to recall these printers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. False alarms like out of paper.all in all not a very good printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer won't stay online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it prints well, but I can't get it to stay online! I've uninstalled and reinstalled multiple times, run troubleshooter, which can't detect a problem. I'm very frustrated as I bought this HP printer because my old HP printer wouldn't stay online. Someone told me that he has had issues with HP not staying online in wireless mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of the ink cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little printer at a good price. However, beware that the ink runs out quickly and isn’t cheap!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. I bought it a long time ago but still don't know how to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    there was NO owners manual with the Printer in ENG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was NO owners manual with the Printer in ENGLISH. french and Latino only. I'll never but HP products again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    All in one HP printer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but HP software is very buggy and can be annoying at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In correct ink cartridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was sent with the incorrect ink cartridge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to make invitations, they came out ok. Only a limited printer though, don’t expect to run a shop with this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is definitely NOT worth the money. It is so expensive and doesn't do anything more than any other printer. I found the scanning very slow and not worth it. The software was very heavily loaded and took a long time using my new computer.

    No, I would not recommend this to a friend