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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 7,214 reviews
  • Rated 3 out of 5 stars

    HP ENVY PHOTO 7855 PRINTER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small printing --- home use only. Not good for bigger printing projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very slow to start and takes time to figure out. Miss the phone wires

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has given a lot of issues it seems like it’s always something.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints and scans very slowly, especially when printing the first item of the day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, but cannot get it to print a decent photo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy printer choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly pleased. Paper tray holds about 1/4 inch of paper. Ink that came with printer was not long lasting. Color ink printed 5 FIVE pages only. Black ink prinked less than 100 pages. Had to call 2 times for install help. 1st person took 1 hr and still did not work. 2nd person took 5 minutes and was fixed. He was from somewhere near Indian ocean & loved to Big game fish. Pleasant. Was to replace 7 yr old HP printer that had "dead" print heads which could not be repaired/fixed. Should have probably bought the 9025E HP printer. Have HP system. Have no problem with Best Buy- just this printer & 1st unknown person who tried to fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps telling me out of paper when it isn't. Slower than my other HP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as I hoped. Can’t get to print at times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic printer. Not much editing features. Copying photos only 4x6, no large dupes. Cannot enlarge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had MANY problems with this printer. It did not work well and I had to call support. I was told that there was nothing wrong with it and that it was my computer. I connected another printer and haven't had any problems since. The problem was not with my computer. I waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works ok. I have to unplug it once in awhile and plug back in to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just so-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with this printer. Very slow. Photos not clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except WAY too big for my ears, even with the smallest end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not easy to set up on a Linux OS PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer but it should be easier to set up on a Linux OS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate this printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a piece of junk. Bought as a spare printer and have hardly used it because it won't print wirelessly even though it says it's online and on the same network as the computer. ALSO keeps saying it's out of paper when it is full (can't be out of paper because It has only ever printed 16 pages in its lifetime! Keeps thanking me for installing HP ink (haven't touched them since initial install). Tried to switch to bluetooth printing since wireless doesn't work but the screen is stuck on "Bluetooth Smart is turning on" for hours! totally freezes up. have to turn off and reboot to even get signs of life. HORRIBLE experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out way to fast and it's hard to get use to using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty recognizing devices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer continuously loses connections with laptop and iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth setup is not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use a hard wire cord to connect since the bluetooth did not work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thinking about returning this one.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed. The colors are dull - no matter if you are printing or copying. In a copy, comparing the original to the copy it's totally obvious which one is the copy because it's so dull. I'll probably return this "photo" quality printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen is hard to push. The photo paper holder is always getting in the way.

    No, I would not recommend this to a friend