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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,214 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints come out great..crisp and clean. My only complaint is getting it to work with the wifi. I won't put the blame totally on the printer, it could be our wifi, but overall we are enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer needs more Alexa compatability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and it works great. Set up was easy. I was intrigued when I read it worked with Alexa but all it does is print out puzzles and shopping lists. Would be nice to be able to print recipes and things like that as well. Other than that it’s a great printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp envy photo 7855 has all the features that you could want in a printer. would recommend to anyone looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All purpose copier and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, colors look fantastic. Great connectivity increases usability. Doesn't seem to use too much ink compared to previous printers, maybe that's just a shift in the amount I use it. Sample photo paper was a nice inclusion too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a fine machine for what I use it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit of a learning curve. I use it mainly for scanning. Had to go out to the internet but once I knew what was going on I liked it. Machine saves what you scan and puts it into a new directory. Sub of the one you choose. Works great once you get the main idea

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Double Sided prints, Scan to the app, Instant Ink

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has it all for a home unit! I have gone through quite a few printers in the past as it seems these days that ink is the same price as the printer itself... but HP appears to be trying to change that. Setup: This thing is a slides out of the box all ready to go, after removing tape from a few places, including inside the paper tray, and loading it. Ink goes in easy and is quite self explanatory. Hp's new app based setup worked wonderfully, and I was able to get the printer connected to my wifi with zero issues from the touch screen. I appreciated that the app based setup gave me multiple options from my computer as to installing the full feature driver or the basic feature driver, as well as installing an OCR suite for recognizing text in scans. Gettin the app setup and running was easy once the printer was connected and it found my printer right away. Print Quality: the print quality coming out of this machine rivals what I've got for color laser at work, and the photo quality was spot on. All my test prints blew me away with color. Ink: The idea of HPs Instant Ink is intriguing to me. Consider it something like Subscribe and Save but for printer ink. You get a deal on your ink if you set up an account and let the printer order it for you You choose the duty cycle (how many pages you print a month on average) and when you reach 2x your duty cycle left in the ink cartridge, it will order more. Now for those of use that print one coupon a month and then ALL of your christmas cards in November.. this might not be the best option, but for someone who prints more regularly than this, it's a godsend. Part of this could be stemming from HPs lawsuit attempting to block third parties from filling cartridges, but if the competition results in cheaper ink, I'm all for it. Controls:At the printer itself, there is only one physical power button and the rest is controlled by a small color touch screen. Even though this thing is tiny, it manages to get the job done. It takes a second to get used to it's lag and using the keyboard with the keys that expand, but overall it does a good job of connecting you to the printer/scan/fax controls. App: The app on the iphone blew me away. You can fully control printing and scanning from your phone/tablet and it will interact with your device, like scanning to the app, where you could scribble your signature on a document in and email it, all using your phone. This is revolutionary in getting paper scans or prints to work with your phone, rather than requiring a computer as an intermediary. Features: I'm boggled that these devices still include fax, but it's there. I guess the government does still deal in some fax only situations. The scanner includes an automatic document feeder that holds up to 50 sheets. One thing I lamented was that it doesn't appear to be able to scan double sided even though it can PRINT double sided. Front usb ports and card readers for camera cards as well as the fairly easy to use touch screen give you lots of options. Overall: This printer has a good combination of app control, on board controls and features. It is replacing my main unit at home, and i am going to give the HP Instant Ink a try.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Minor scanning annoyance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well, but won't scan to PDF directly to computer, you have to email the scan to yourself if you want PDF. If you set up for Instant Ink, choose your plan carefully depending on how many pages per month you expect to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to my 7640 dying after four years. Hope this one lasts longer. Easy to install. Already had instant ink account. Was a little irked when support said it took the same ink cartridge as the 7640 and it DOES NOT!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great and efficient printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It works great and has held up really well. The only thing is that it doesn't print legal size paper which I need sometimes. I use the HP 7100 model for that. Would highly recommend. Great value and have had no issues with it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Envy 7800 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP Envy 7800 Printer. It creates documents and photos of high quality. My only complaint is that it goes through ink rather quickly. Also, the printer does not indicate which ink cartridge needs replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I like it much better than the Envy it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is much better than the Envy printer it replaced which was about three years old. Cost was a big factor in the purchase of this printer. The menus are much more user friendly and the quality of the photo prints is much better than older Envy models. I like it so much I brought one for my mother house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our 7640 which I broke. Was in sticker shock when I saw the price of today’s AIO,s but was surprised by the tech advancements. Easy to install with very good output.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Home Multifunction Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had great success with this unit for a varying range of uses from school projects to photos to home office work. Very easy to set up and we were printing within minutes from both laptops and mobile devices. Can’t say enough good things after about 6 weeks of moderate use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all-in-one device. It is not too big, printing and scanning are excellent and even though I don't have much use for a copier, it is there if I need it plus the price can not be beaten. Bought it online and picked it up at the store. Easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ok but with some hiccups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter at college. It worked great for a couple months but has given her a couple of error messages when she’s tried to change her ink. It would say the cartridges were not compatible even though the ink was correct. It would eventually start working but it is very inconvenient when we bought this for the convenience of her not having to drive to the library every time she needed to print something. You never know when it’s going to accept the ink. Other than that issue, it works ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect printer for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my "Corona" home office. Something easy to use that could handle a medium size work load. This HP Envy touched all the bases. It's simple to use. Does everything I need. And was easy on the pocketbook. A winner all the way around!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great printer for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for our needs. Fairly easy to set up. Not real clear in instructions on printing pictures. Still working on that Also cord is not long enough. Printer is sitting on floor as cord will not reach to where I need it to go on shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for about a year now and it is amazing. I love how you can print pictures of any size with ease. I like how I can use the app through the printer to scan multiple pages easier than on the computer. The copier is amazing! Definitely would recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer with extended warranty.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing 2 printer that became defectives as soon as the warranty expire the HP-ENVY photo 7855 is impressive. Very good ease of operation. Very good Wi-Fi. Also purchase extended warranty to ensure operation after warranty expires.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I LOVE MY NEW HP ENVY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer is everything I expected from HP. I still have an HP Envy printer that I have owned for many years. It is still putting out like it was new. I expect the same from my new Envy.

    I would recommend this to a friend