Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
Why it's?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works from my phone! Without wires, it's a brave new world!
I would recommend this to a friendLoved this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer easy to use and easy to read instructions
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Perfect home printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does everything. Quick and easy set up and even prints documents from my phone
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
it is easy to use, print quality is good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and install, you can print from your pc, cellphone, tablet, great product
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and nice quality prints. Great home printer for the family. Enjoy the AirPrint as well.
I would recommend this to a friend - Cons mentioned:Connectivity
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having difficulty getting this to work properly. I have to either leave it on all the time or have a hard time reconnecting to WiFi if I turn it off.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve run into difficultly with your printer. It’s no surprise that you’re frustrated, considering that you’ve had problems re-establishing the Wi-Fi connection after the device has been turned off and restarted. I want to help you remedy this issue, so I’ll provide some resources I hope will reach that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If connectivity does not improve to your satisfaction, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Offline
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not find this printer to be user friendly. It goes offline frequently without a reason. I have to turn it off and then back on.
No, I would not recommend this to a friendAs advertised
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for casual printing at home. Wireless connection is reliable.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Good little printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. A good workhorse! Price was good for all the features. I recommend it for home use.
I would recommend this to a friend ITS A 5 OUT OF 10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SET UP FOR THIS ITEM WAS A PAIN IN THE BUTTTTTTTTTT. PRINT QUALITY IS NOT VERY GOOD. SPEND THE EXTRA MONEY AND GET A BETTER PRINTER.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great, simple printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer serves is simply and to the point. I love that I can do everything through the app from anywhere in my home. Scanner works great both from the printer it’s self or from the app, printing is super easy, everyone at home connects to the printer via BT easily, and can adjust the settings right from our phone. I love it and as of now, haven’t had any issues with it
I would recommend this to a friend - Pros mentioned:Print quality
HP ENVY printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer prints documents well, also photos print well. However, I was disappointed that I am unable to print from my Iphone. I can only print photos if they are on my computer.
I would recommend this to a friend Not best for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a plug-and-play printer very Technical. does not plug directly into your computer must have wifi. Also, has all these features for mobile printing using accounts that you sign up for? Always on no power off button.
No, I would not recommend this to a friendNice simple printer, scanner.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this simple printer, very easy to use and the set up was by total tech which I couldn’t have done without them!
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the printer that I wanted and did not have any problems setting it up and started to use it. I went to some other stores and they was out of it.
I would recommend this to a friendgreat for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for my home office use. I does everything I need for it to do. It just took me a few to figure out how to use it but no big deal.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
HP Envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and operation. Printing is clear and can print from any device. Highly recommend.
I would recommend this to a friend - Pros mentioned:Print quality
Excellent Print Quality - Complicated Setup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is awesome! Sort of complicated to setup, due to the lack of touchscreens and "buttons", but the quality is great and it prints edge-to-edge, which is hard to find!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it does operate thru your smart phone. But it is very easy to use. Just download the app and it instructs you on how to setup the printer. You can also print with your phone and it works great. Unlike most other apps this app was developed by HP, it works and is very simple to use. Don’t bother with 3rd party apps, most of them don’t work. Get this computer and your whole family can print from their smart phones! HP I love you!
I would recommend this to a friend - Cons mentioned:Connectivity
Nope. Not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this printer. It took over 2 hours to set up because of the wireless function. I would have directly plugged it into my laptop but didn't have the proper cable. It's slow, it drops the wireless signal, and the on/off button is at the BACK -- why? This sits in a bookcase and having to move the unit out each time it needs to be reset...who designed this? Last, there is this weird blue light that is on all of the time because I cannot shut off the printer easily (I will put it on a surge protector so I'll be able to do this). Not sure that this particular HP model is all that energy efficient because of this glowing light. If there were still drivers to download for my 10 year old HP printer, I would have done that rather than fight with this machine all of the time. Oh, and HP has you at their mercy because you must download their app to get this thing working and to troubleshoot. Who wants to use an app to print out a page here and there? HP is missing the boat for people like me who just want a small, basic print/scan/copy machine without the hassles.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed poorly and caused you such inconvenience. I can wholly understand why you feel put off here, considering you’ve dealt with slow printing, connectivity problems and design features that don’t suit you. I want to help you remedy what problems you can, so I’ll direct you to some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I suggest that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
